ibis Amsterdam Centre

Very bad service, I booked and paid the family room, when we checked in (late about 6pm already), the customer service said that the room type was fully booked, they said can upgraded for us which was 3 bedder with room size 17m psm,, which is smaller than the room size which we booked (means that was down graded), after we insisted need the room type, that spent half hour to change the system? Then only provided the room for us… the ‘black’ lady very very rude, the supervisor kept saying no more room????

Location is excellent  Rooms too small  Second last day hotel ran out of water  Had to shift to another hotel far away  Very inconvenient  Will only recommend this hotel for location. Nothing else

The staff's service is terrible. Do not assist and try to make customers stay a pleasant one. For example, the check out time is 12 noon. Before 12 noon, the hotel system blocked us from using the lift and accessing the room. When we voice out to the Customer service, they make don't know. The customer service is only concern if you are a minute late, they will fine you 10 pounds. The staff also didn't apologize about my concern I strongly NOT RECOMMEND this hotel. It will be my first and last stay in Ibis Amsterdam

Is convenient and near the station and supermarket. The room are not very sound proof.

First its just few meter from Central station. Superb easy to anywhere and food available all the time Only drawback rooms are small

The staff gave early check in which was convenient. Room was spacious and comfortable. The hotel is only a few mins walk to Amsterdam centraal station and about 10 mins walk to Rokin shopping area.