Jan Luyken Amsterdam anmeldelser

Svar fra overnatningssted: Dear Guest User, Thank you for sharing your feedback with us.We are truly sorry to hear that aspects of your stay did not meet expectations, particularly regarding the cleanliness upon check-in, the door lock issue, and the size and accessibility of your room. This is certainly not the standard we strive to uphold, and we sincerely apologize for the inconvenience caused.Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are addressed promptly. We understand how important comfort and ease are during a stay, and we are working on ways to improve the experience for all our guests.On a positive note, we are glad you appreciated the freshness of our breakfast and the hotel’s location near the museums and jogging routes.Thank you again for your constructive feedback—it helps us grow and improve. We hope we might have the opportunity to welcome you back and provide a better experience in the future.Warm regards,Veronica PoliSenior Hotel Manager

Svar fra overnatningssted: Dear Lelia,Thank you for your lovely review!We are so glad you enjoyed the unique charm of our boutique hotel and that you felt at home during your stay. It is wonderful to hear you appreciated the tasty breakfasts and the all-day access to our snacks and drinks—including a little something extra from the fridge!We truly appreciate your kind words and hope to welcome you back soon for another memorable visit.Warm regards,Veronica PoliSenior Hotel Manager