Grand Hotel Palace

Good hotel Will come back again

I am at this hotel now and having a great time. Its a beautifull hotel, i have a very nice room. And all is clean and nice. But what really makes this a 5 star hotel is the staff. Always smiling and very helpfull and uber friendly. I feel very much appreciated and welcome here. I thank the staff for making my stay in Thessaloniki extra special.

This is a lovely hotel— spacious well-appointed rooms, little balconies (but no outdoor furniture), nice breakfast buffet, welcome snacks, lemon water in the lobby, nice courtyard area. BUT it is in a desolate flat commercial wasteland of abandoned buildings, grubby auto shops & even the occasional streetwalker behind the hotel.I’m not saying the area isn’t safe (as an American, I was probably much safer here than at home), but it is almost a 3km walk to anything of interest as a tourist. unless you are attending a conference onsite (as we were), you can find cheaper hotels in more attractive neighborhoods closer to town.

It is a beautiful hotel and staff is nice. So why only 3 stars... part of town is sketchy and usual walkers in group didn't feel comfortable. The pool was closed by out 530 pm arrival. Finally get to room and ac is off and a note card that they elected to help energy crisis and thermostat will not go below 75. I'mp sorry I can save for heat, but lying here sweating will not help my peeps form. And i can sleep anywhere and love stiff bed. Something about makes me fidget!

Nice hotel in an area that feels unsafe. Our room was clean with a view of the nice courtyard. Staff is friendly. Food at dinner and breakfast was tasty. The area around the hotel is ugly and felt less than safe. Also not convenient to the city center. Graffiti on most buildings contributes to the unattractive look. Graffiti seems to be the rule in most of the city that we saw.

On Arrival it looked very very nice . Reception staff very polite . Was given instructions re Breakfast and our room location . Arriving at the room all looked pleasant . However . This is classed as a 5 Star hotel . I’m sorry but the 5 Star Hotels I’ve stayed in are far superior to this . Beds were clean . Bathroom trim on shower door not looking good /discoloured. The actual room had so many marks on the walls .. I’m guessing from suitcases running on them . One bedside light had a big hole around the ceiling fitting . Also the tea and coffee/sugar was in a zip seal bag !!! I still can’t get my head around that . Not nicely presented at all and they are supposedly supporting a plastic free environment. Eco etc ! At the end of the day our flight was delayed so much our plan to enjoy this hotel further did not happen . The breakfast was fine .. multiple choices . Just very surprised at the room for a 5 Star Hotel.

I recently stayed at the Grand Hotel Palace in Thessaloniki and found it to be both comfortable and convenient. The hotel has elegant decor and offers a variety of amenities. The staff was courteous and helpful, helping the check-in and check-out procedures go well. The room was clean and supplied with basic necessities. The bed was comfortable and allowed for a peaceful night's sleep. The breakfast buffet offered a range of meals to satisfy diverse tastes.

We are conference organisers and thus in hotels very often. Our experience with the Grand team this week, with a conference of more than 300people, was exceptional! The service, the conference rooms, the accommodation, the catering, but most of all the amazing team of the Grand , is to be remembered! We will definetely return!

The hotel is very nice, and the staff is very friendly and helpful. Breakfast is good but if you are early. If you will be there for more than two days, then it will be repeated. Parking next to the hotel is free of charge, rooms are very clean, and comfortable.