Olive Tree Amman

The hotel rooms are in an advanced state of decay, with the paper wall peeling off in every room. My room looked like a crazy party had taken place there, with wood panels scratched and the walls and plastics in the room sprayed with some liquid that could not be removed by the cleaners. Every bit of furniture in the room was either damaged or scratched, and the room and all hotel smells of cigarette smoke. Daily cleaner forgot to put a water bottle one day, the next day forgot to put the shower towel. When I arrived at the airport there was no hotel shuttle although I emailed them three times days before arriving. I took an Uber and when I got to the hotel the reception said the shuttle was at the airport for me. No confirmation, no sign so how could I have known? I don’t recommend this hotel to anyone.

The photos on Booking Sites do not match the condition of the rooms. Bell boy is very aggressive, it is all about the tips, and also has a master key for the rooms. opened my room for another guest, who was looking for me, without my consent or me being in the room. The dinner is the same items every day. breakfast is closed off around 8 am should you go after that time you have to ask for breakfast and the breakfast staff is not friendly. The front desk has some polite staff. The hotel is situated in an isolated area. Will not stay there again.

The check in was very smooth and pleasant employees. The room was very clean, tidy, and space wise above average city hotel. The breakfast was great, the staff were very helpful, smiling, and pleasant.