Amboseli Serena Safari Lodge

Not sure if he was the general manager or head of the reception was not accommodating at all like he did not want guests there despite a receptionist was willing to assist The GM had like a stone face !

Stopped here for one night as part of a week long safari. The standard rooms are in two long rows and we were located in room 10. We arrived for lunch before heading out for an afternoon game drive. The rooms here are lovely, each individually decorated in traditional colours with painted animals on the walls. There was plenty of storage space but like most, we were only here for one night. I would have like another but we were part of a week long safari tour and another lodge beckoned the following day. The room was clean and spacious. The only thing that didn't work well was the location of the fan, it was too far away from the bed to give any relief from the heat. We did have small USB fans which can be used with a power bank or via a plug with USB sections, so they provided some relief from the heat. The sockets in the room are same as the UK (although the sockets can accommodate other sizes but I cannot confirm what these are - you can see them on the picture of the bed). The door to the outside patio area is made of mesh (not glass). You also need to make sure the door is locked as the monkeys can and will make their way in. The Wi-Fi was good enough for our requirements. Staff were always visible and very helpful should you have any queries or problems. Dinner and breakfast times were much quieter than the previous 2 lodges. For breakfast, if you require toast, you need to ask for it - there is no toaster. Tea and coffee are also delivered to your table. The location of this lodge would be hard to beat and the views are great, especially if animals make an appearance. Outside our room, there were loads of vervet monkeys. We also had banded mongoose later in the day.

A wonderful lodge with great view on the Kilimandscharo. The rooms was stylisch and pur African style. The people who take care of the visitors are extremely friendly and professionell, especically Jaqueline (rest manager) and Patricia (hostess). Will be back again soon.