Gæstebruger
17. august 2023
We paid in advance by looking at pics, however, when we reached at the property it was completely opposite, place was completely unhygienic, pool was dirty, bed sheets and room walls were having stains, we didn't stayed there though they only shown us the rooms after checking in, there were no other families as well, because of which wife and my son didn't find comfortable to stay there, so checked out from there in appro. 30-40 mins, and checked in at the tree house astroport resort which was way better than jungle resort. I know my booking of jungle resort was non refundable however, it was complete mis communication, so would need my refund for the booking. Please confirm by when i should expect my refund, also, please arrange a callback. Thanks
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