Pestana D. João II Beach & Golf Resort

Excelente e completo de serviço, mesmo numa época baixa em que se poderia supor uma diminuição na qualidade e disponibilidade de serviços. Antes pelo contrário!! Amabilidade e disponibilidade total, assim como o funcionamento das instalações. Uma experiência a repetir, talvez numa outra época do ano.

Super hôtel

Good location. Not far from the beach and this is great. The room number was good. The service staff is always friendly, smiling and attentive to each guest. From the first minutes of our stay in the restaurant, he created an atmosphere of comfort and comfort. He not only serves quickly and efficiently, but is always ready to help with the choice of dishes or offer something special from the menu. His attentiveness and goodwill made our vacation even more pleasant. Thanks to Jay for excellent service, we will definitely return!

Where to start with this place. My parents are both disabled and half way through the holiday the disable stair lifts stopped working which made it extremely difficult for them to get to breakfast and the bar area. The worst part was the staffs attitude towards them. They told them to walk through the kitchen which wasn’t acceptable and not particularly safe. The room was sub par and we had black mould on both of our lamp shades in our room. Part of the door frame fell down when we were there. There was no kettle in the room and when we asked they said they had ran out. We arrived late at night and got into the room after hours of travelling to find there was no drinking water. I went to reception to ask for a bottle of water and they said there was nowhere to get one in the hotel and I could try going into town. Probably the first hotel I’ve been to that doesn’t have a bottle of water in the room on arrival. Other points worth noting are that are room smelt of sewage and one of beach villas in our booking someone tried breaking in through the window when they were out. All in all a shocking experience. Definitely wouldn’t recommend this place and can’t believe it’s 4 star. The only positive is the setting which is beautiful. The beach is amazing and there is a board walk which takes you into town.

Lovely hotel, great staff, beautiful beach with lovely sunsets just outside. A very calm and relaxed atmosphere. If you come here go see Jessica in the spa for the best neck and back massage. Plenty of places within a ten minute walk to get food and drinks.

Great option for some winter sun. Right on the beach, where there are some decent food options, and a short walk (or bus ride) to the restaurants in Alvor. Staff are very friendly and helpful. We stayed in one of the villas, which was clean and quiet - perfect for a family stay.