Grand Alora Hotel

Good location serene quiet beside hypermarket and plenty of food amenities

The hotel stay was decent, but there were a couple of areas that could use improvement. The location isn’t particularly convenient, especially if you’re planning to explore the city or access public transportation easily. Additionally, the amenities felt outdated and could benefit from modernization to better match current guest expectations. Overall, it’s a suitable choice if location and up-to-date facilities aren’t top priorities.

My feedback solely for the hotel Owner! They must invest in Maintenance and Repair heavily and immediately or Risk hotel closure as many guests like me will never repeat the visit again. You have fantastic and committed staff who despite the continuous complaints from guests, were still smiling! How much is their Pay, I wonder for still working in this deteriorating hotel. I had a few complaints about the room, quickly the staff attended. Superb, but there were some long term problems, apparently no hot water already for sometime! They will bring bucket of water for you to shower! But the timing only in the evening not morning! My toilet ceiling was leaking as per photo, can you imagine what kind of water dropping on your head.