Grand Hotel Eurasia

They gave us a room that they knew that they are still drying the carpet, when we went it inside it smells really bad, requested to change room, they gave us a room with a broken shower and no cold water. We coordinated to the reception, asked him if we can upgrade and to check the room first before paying, there was no difference at all, only the space and an additional single bed. We were open to pay the upgrade but reception told us he cant give us the room since we booked for the CHEAPER one. so if we booked for a cheaper one, does it mean they can give us a room with a broken shower and no cold water? Oh, and the toilet bowl has stains, they done know how to remove it? Anyways, the issue were fixed (shower and water) when we came back to the hotel but the way it was handled, was not acceptable. The location is great but they should maintain their facilities and the hotel itself and improve their customer service.

房間比較小，內窗，比較黑。紙拖鞋衹供應一次。樓道內有飲水機和微波爐。衞生間小但乾淨，暖氣很熱。地毯舊了。服務員阿姨人很好，多給了兩瓶飲用水。地處繁華路段，對面是個大商場。離中國領事館約1800米。離上山纜車的地方約2000米。沒有早餐。樓下有個餐吧，一個人一個早餐約40--50元人民幣。

Персонал отзывчивый, на все просьбы откликались сразу. Правда попадаются посетители которые курят в номерах. Нам достался номер прокуренный, пришлось сутки не выключать вентиляцию в ванной с открытой дверью.

這個世界上應該沒有比這個更差的酒店了。空調壞的，沒有熱水，是的，一天24小時沒有熱水。服務員衹有在你離店的那天才會打掃，甚至於我懷疑她們根本不會換被單，因為我入住的時候床單又臟又臭以至於我沒敢蓋。

房間很差，破舊，沒有性價比，相當於國內小旅館幾十元的感覺。

一般吧，但是地理位置好