Almaty Grand Erbil Hotel

I originally booked this hotel because I wanted somewhere inexpensive near the airport. That it's about 15 minutes away from the airport is one of the few good things I can say about this place. The other things are that the breakfast is surprisingly good, and the staff were at least helpful (we had read comments about some staff trying to scam tourists, which did not happen to us, at least.) I'll leave out issues like the TV not working, or the fixtures being poorly installed.The main issue with this place is the cleanliness, or lack thereof. The first thing you see in the room is the many suspicious stains on the carpet. The bedding had holes, and the bathroom had hair all over the floor. The toilet doesn't really flush, instead only dispensing a steady trickle of water. The bathtub is slow to drain. To top it all off, we woke up in the morning absolutely baking because the air conditioning was completely insufficient to cool the room once the sun came up. The hotel is inexpensive, but it still feels like extremely poor value because of everything we had to put up with.

The location is good, within few minutes drive from Almaty Airport. The breakfast is excellent The room is spacious but no window making it a little bit warm. The receptionist staff is not helping much. The wifi connection is bad.

What's good? Location near the airport, good breakfast, big room. What's not good? Rooms were not cleaned unless you ask for two consecutive days. Faulty flush and aircon not working at room 412