Hôtel Saray

I would not recommend this hotel to anyone who understands what a true 3-star standard should be. The overall experience was extremely disappointing. The shower was filthy, the bed was uncomfortable, and the bathroom had a constant sewage smell. And no hot water. I reported these issues to reception, and while the staff were actually very nice and polite, I could see in their eyes that they were embarrassed by the situation and unable to do anything about it. The breakfast situation was even worse. On the first day, at 9 AM, I was told there was “nothing left because the hotel was busy and guests were abusing the buffet.” This was simply untrue — the hotel was almost empty. Since Friday is a day off in Algeria, I expected at least a basic breakfast, but before 9 AM there were no eggs or proper hot options, only a few pastries and small savouries. Saturday was exactly the same. On Sunday, when I checked out at 6 AM, I find out they only cook 30 eggs for the entire hotel, which explains why breakfast kept running out. Completely unacceptable for a hotel claiming 3-star service and charging too much money in euros and pounds Price-wise, cost between £47–£57 per night from major providers. I paid less, but even then, I still feel ripped off considering the poor quality and severe lack of basic standards. Overall, this was a very disappointing stay. Although the staff were kind, the hotel itself fails badly. I will never return and definitely wouldn’t recommend it to anyone.

The picture of the hotel is very misleading, it is situated in a very busy roundabout full of traffic and noise and dangerous to cross to get to the entrance of the hotel. The room was ok but the showers were dirty. As for the carpet in the hallway leading to the rooms not only was filthy but torn in several areas. The breakfast was very basic, just little cakes and no cooked breakfast and nor cereals. The food was not good, I only had one dinner and I ended up with a stomach upset. I would not book this place ever again. Terrible place. I honestly not sure how they can claim to be a four star hotel!

Nous avons aimé le personnel à l’accueil qui a fait preuve d’un accueil chaleureux , très souriant et professionnel. Nous avons été accueilli par un personnel très souriant . Dommage que l’état des parties communes ( moquettes ) étaient sales .

Horrible c’est sale faut demander des serviettes la tv ne marche pas et l’accueil est un rdv de jeunes amis qui sont ici pour rigoler toute la nuit et ça demande des 50€ la Nuitée ça les vaut pas du tout à fuir je l’ai connu y a un an il s’est dégradé de mois en mois

Super hôtel avec un personnel aux petits soins et un grand parking surveillé . Chambre spacieuse et agréable ,équipée d’une excellente literie.Emplacement stratégique . Je recommande vivement 😀😀😀.

Très bon séjour avec une equipe agréable.