Rina Hotel

So, booked a Jet2 holiday in Alghero, but was flown to Olbia which is 1.5+ hours away. Not the best start to a holiday.. Especially after the uk airport travel and 4 hours at airport. Followed by a flight . I am writing this on my first day. I arrive 2.45pm and have to wait till 4.05 pm for room to be ready. Despite a 1 am start to my day .I was shattered......The 4th floor sea view is a window and a distant view. I asked to be moved for a balcony room. Moved to 3rd floor with balcony., Had a short sleep but woken by noisey guests in corridor.. Then went for a shower and the bathroom and corridor outside the room was flooded. Possibly a blocked drain ? That's what you call a wet room !!!.So. packed belongings again and back to the 4th floor. Not good. You pay for every drink, even water. No iron or ironing table....no kettle in room....you get very little . Unless you have paid for half board then you get evening food, but pay for any liquids. The tv remote batteries were dead , and there are no English channels what so ever. Hoping for Euro news at least. Then I had to borrow 3 pin plug from reception to charge phone. What I will say is that the buffet and cooked evening meal was very nice.Top marks. Intended to go for an evening stroll to town centre and got horribly lost. Took the wrong left. Don't get lost in this maze of streets in the evening. Ir can only get better. Surely.

Where do I start, I booked a two bedroom apartment for myself and family. When we arrived at the hotel I was told they don’t have any two bedroom apartments! When we got to the room all I can say is that it was filthy. A kitchen that had a sink microwave, hob and fridge no tea or coffee making facilities. The bathroom was disgusting. The shower was full of grime and the first day we got there my family member got into the shower and it broke and fell on them. Every time we have a shower the shower head didn’t fit in the holder so it was would swing around the shower, also every time we had shower it was soak the whole bathroom. The mattress are only fit for the skip they were appalling. Our room wasn’t cleaned any day. The bed linen wasn’t changed at all thought the 7 nights stay. The cleaner barely empty the bins and gave us fresh towels. We had to go to the super market to get our own cleaning products to wash the dishes there wasn’t even a cloth or tea towel! I could continue with the review but I think should be enough to deter people from booking this hotel! It’s supposedly a four star it’s not even a two star! Horrible experience after saving hard to book this holiday!!

Really excellent 2 week stay at the Rina, half board. All the staff were great - but special mention and thanks to Gianmario (Gianmarco? sorry) in charge of the superb efficient and friendly restaurant staff, like fantastic Gino and Francesca, and Carlo in charge of the very knowledgeable and pally reception staff, like lovely Valeria and Barbara.

Cleaning and towels are changed every day. Breakfast is repetitive, but all the basics are available. Dinner, which was quite tasty and varied, has to be ordered from the pre-selected choices at breakfast. There is a decent supermarket right next to the hotel. There is a small fridge in the room, no drinking glasses. Please note that the air conditioning is noisy - however, this did not bother us. There is a EUR 3 charge for beach towels. On the beach, the use of two beach chairs + a parasol costs €25 per day (€15 for half a day). The staff were helpful and friendly.

At our arrival we were dissapointed but the staff did all their best to change our opinion .Special thanks to Carlos for our room ...as I said to him must be proud about his team :Barbara and Valeria...we interacted with them most. The cleaness was without any negative points. Very good connection wth aeroport and old Town. I personnaly think that at this hotel the staff is All...very implied to satisfay the customers....so the owner to be attentive to keep them close.

We stayed at Rina Hotel for 2 weeks and had a a fabulous holiday! The staff are what makes the hotel shine! Particularly Carlos the manager who always goes out of his way to ensure your every need is catered for. A special mention to Barbara, Emma, Martina & Maria who were always so courteous & expert at their jobs. The pool area is very well maintained & the lifeguard very professional. We hired bikes for the duration of our stay which the hotel organised which we highly recommend if you don't have a car. The housekeepers are excellent & it was so lovely to come back to our room freshly stocked with fresh towels and crisp clean sheets everyday. We loved our balcony with a seaview. Supermarket across the road and our room had a fridge. Beach & ice cream parlour & restaurants less than 2 minutes away. We highly recommend! Kim & Ciaran