Courtyard Alexandria

An average Courtyard. Bar/restaurant had a big sign advertising happy hour 5 - 6 pm. It opened at 5:45 pm. My final bill did not include my $10 food/beverage credit which they did adjust. They also included a parking fee even though I did not have a car. They eventually removed it but claimed that every Marriott property charges this even if you don’t have a car. That is INCORRECT!

I worked here for almost 2 months, Jessica Quick the Bistro "supervisor" is VERY INSECURE to the point she would run other female employees down and talk about them to others, and thats IF she isnt trying to sneak up the the bedrooms with the guest, NOT EVEN 20 minutes into meeting her she goes into explicit detail how she was getting "dicc down" (her words) when her husband called, she would come into work and tell HER EMPLOYEES she did nasty things and didnt bathe before coming into work, she has DEEP MENTAL PROBLEMS and is HORRIBLE at her job, DO NOT WORK HERE AND DO NOT BOOK HERE!!!!

Coffee = $5, Breakfast = $15, daily parking lot recovery fee = $4 a day. Really? Are your profit margins not high enough Marriott? Although, the cucumber lime water in the lobby is fantastic, and free, just the way I like it. Ooooo, and the front desk lady was super sweet, and helpful. Her personality alone gained an entire Star.

Chair in my bedroom had Dead Bugs, water leak in the kitchen, smelled moldy, I told the staff I would contact health department, the manager then sent me a email stating” I would be placed on a Do Not Rent List, I have No intentions of Ever returning to this property, which is substandard, I am. A Gold Elite member with the Marriott Family, stayed in over 100 hotels, this was the Worse, The Manager should be replaced ASAP

I’m a pilot and this is the worst hotel in our system. The place is poorly run, constant interruptions to crew rest. If you’re considering staying here, don’t waste your money. The place is as bad as the folks running it. Gregory the manager didn’t even realize his kitchen had not food…. What a joke….

Very nice hotel,friendly desk clerk,room was real clean and big. Room was equipped with couch,TV,microwave,coffee pot. The only thing that I found was they didn't come in and give clean towels on the second day,not sure if that's something we were supposed to ask for or not.

Property is wonderful. Cannot speak highly enough for the staff. Specifically, Ms. Angela was spectacular. She was exceedingly kind and accommodating with our particular circumstances. Would highly recommend!

This hotel has gotten old and the staff are horrible. This hotel has changed over the years. It is no longer a great place to stay. PROS- Location for restaurants and shopping CONS - out dated, lack cleanliness, staff rude.

Thank You Rickey Flores! Excellent customer service and awesome stay! You made the check-in process friendly and your great attitude was appreciated! We will come back, your smile was worth it! Clean, nice and quiet rooms. Nancy and Tom, lol.