Hinds Head

Nice pub with friendly staff in a good location. Meals in evening were average breakfast to be honest was poor. Had full English with cold baked beans and other elements were both not very hot and had probably been there since earlier in the morning. Room ok on the small side and when arrived was cold. You’d think as they know you are coming they would turn the radiator up to make the room warm and inviting. Windows externally could do with some new paintwork.

I booked this hotel as literalky 10 minutes from my eldest daughter home with my beagle for three nights. The room waa very acceptable. well set out. I did book in early as told.the hotel would close at 2pm for Christmas Alao told no breakfast available on Bpxing day. I stayed Christmaa day night. Byt dyringbday i.recekved a telephone call stating an emergency Respitory apt.had been made for me.at a hospital.close to me honevas on..my. third..lot of antinitics plus.steriods in a very short window. I thetefore gad to leave early Boxing day.. i..left at 7.30 left key under mst. Emailed hotel. Rang them on opening explained sitiation and. Therefore requested refundbforbtwo night not stsyed. After iver 6 gmails told.only a partoal refund woukd be cfered due to. Their cancellation. Policy. Despite regiving. my cars ni expiry date and issuef with refund receiot showing a minus amount not plus amount no. Refind had reached my account. Its vety distressing as i am only on a state pension i savw up.for hotel stays. I have always paid at end of. Stay never up front before All i want is my refubd slbeitbit inly worth half..what l. actually Paid. It seems like tbe hotel.does not wish to givr myself any kind if refund. I will contact. Citzens advice today. To seek.guidsnce plus advice on this issue

I cant thank the staff enough for such a fabulous evening last night….From the moment I spoke to Frankie over the phone to book my work event I had every confidence we were going to be well looked after and I wasn’t wrong. A special mention to Abby, Toni Sophea & Libby for looking after us so well and catering for all of our needs, nothing was too much trouble. We had a set menu with 4 choices of starters, mains and desserts and every dish was immaculately presented and tasted amazing so a huge thank you to Luke the chef for delivering such a high standard of food. Everyone that attended the event couldnt speak highly enough of the food, venue, staff and service we received. I have already been asked if we can book our Christmas work event here and its an absolute yes from me if you will have us back? Thanks again everyone! Felicity X