Travelodge Stratford Alcester

Stayed here a couple of times, 1 time no power and I just left the staff didn't care. The sticking point is when my family had emergency medical issue and I tried cancelling 2 weeks before and they said no or the proof we sent was not god enough even though other hotels said its fine and refunded. So won't be returning

Great stay over Xmas when visiting family for Christmas. Family room was big and quiet. Facing back of the hotel what made it very nice.

First of all I just want to say that the staff at this hotel were really nice, kind and helpful; and while the room was basic, it was very comfortable and I had a good night's sleep. However, on the Travelodge website, it says that this hotel is accessible and it is not. There is one way into the hotel from the car park, and there is no dropped curb on this path. I chose this hotel as I use a mobility scooter and have physical needs. The non-dropped curb was too high for my scooter wheels to get up, and as a result I had to go through the difficult process of stepping up from scooter, bumping it up the step and then very carefully stepping up myself and sitting down. This was very distressing, especially in the dark, and would like to see this edge dropped for people in wheelchairs and scooters. The disabled spaces available in the car park were also taken by vehicles that were not displaying blue badges in accordance with the rules of the car park, which made parking very difficult for me.