Resort la Battigia Beach & Spa

Ottimo Hotel ad Alcamo Marina con Area Benessere, camere confortevoli, servizio ineccepibile, discreta la colazione, lo consiglio vivamente

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Great hotel! We had a great stay! We enjoyed the restaurant and spa! We will definitely stay here again :)

This resort is NOT beach front. You must take a bus down to beach area. There is NO other food or shopping around. It is 50 euro to taxi into the Marina or town area for other food choices. Very expensive. The staff here were dismissive and uniterested in any sort of customer care. We were never even acknowledged when entering lobby or restaurant. We felt discriminated against due to being english speaking. There were so many issues I recommend choosing anywhere but this resort. It is loud. I could smell smoke ever night through vents even though we were in non smoking room. The Restaurant was often quite empty yet we were asked everytime if we had reservations. As other guest arrived, they were NOT questioned about reservations. They were all European. The Bar and Cafe area was NEVER staffed. The front desk often had several huddled around a computer ignoring us. There is nobody to help with bags either. If you need temperature adjustments in room you must call front desk and only they can adjust. It is a shame as the Spa is very nice facility but the communication is difficult. What kind of 4 star resort and Spa doesn't provide Shampoo and conditioner? Barely a 2 star.

This was a lovely hotel with a friendly, accommodating staff. In general a great experience except a couple things. 1. It’s not on the beach, but across train tracks. The public beach is walkable and a private beach available through a sister property but not super convenient. 2. While the hotel overall was lovely, our room smelled like a wet ashtray. It was overbearing and gross. We only stayed one night or I would have asked to change rooms. Not all rooms smelled - the other room for our party seemed fine. Our room was so smelly. Other than the smelly room, it was a lovely hotel. The bar was nice and the restaurant delicious. Hard to accurately assess as things were good except the smelly room.

Amazing staff and facilities. You do need to take a shuttle to the beach but the driver was our favourite and is a short drive. Resort was very clean and comfortable. Parking was easy behind the resort in their parking lot.