Gæstebruger
27. februar 2023
The hotel is a bit outdated and could use a makeover. Most problematic is that they told us if we reviewed the hotel prior to check-in we would have our early check-in fee waived. Please note, that they wanted us to give a review of our entire experience PRIOR to checking in. I give a review at that point that was moderate as I couldn't guess what the experience was going to be. Once I returned from the visit, Choice sent an automated survey. I answered the review honestly (which was not positive) and they contacted me after that review, to inform me that they were now charging me for early check-in. The hotel, in essence, is charging people for giving a poor review, and rewarding customers for giving good reviews (of a product they have not experienced). VERY SHADY!
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