TownePlace Suites Albuquerque Airport

Booked a queen bed that looks like the full bed I have at home. Asked the front desk for an upgrade to 2 beds and he said they did not have any because a cheer leading group was coming (manager in the morning said that was not true for the night I stayed. Room was next to a busy road right outside the hotel room. Did not get much sleep. One of the worst stays on our trip. Being a rewards member with this hotel does not matter. Only benefit was the breakfast was ok even with the screaming kid that was neglected by his mother. I would not recommend this hotel.

We stayed here for one night pre-flight out of Albuquerque. Upon arriving in the lobby I wasn't sure if I was at a hotel or elderly care home. There are definitely many older folks living at this hotel. And we saw them everytime we came in and out of the hotel, just hanging around the lobby area. It was odd. Our room was on the 4th floor and we were told it was recently renovated. Our room was fine, and did have the feel of new, however, it's more of a new but shotty craftsmanship with poorly installed everything from flooring to baseboards to cabinetry. The sofa bed was definitely brand new and we were the first to use it as we had to take the huge store branded plastic covering off the mattress. It's a quick 5 minute drive to the airport from this hotel and they have free shuttle service...which turned out to be the hotel calling us an Uber which they paid for in the morning when we left around 6am.

Poo shuttle service. Got in to the ABQ airport about 10:15pm and called the front desk for a shuttle . Took over 45 minutes for the shuttle to arrive after calling the front desk again to inquire. Saw many other shuttles from other hotels as I waited. Hotel is also under renovation….was not a problem for me but if you work nights that may be an issue.

This is not a good location if you are going to need to use the shuttle to the airport. Upon arrival, there were no shuttles running at 7p, and I had to push for an Uber reimbursement which the hotel honored. I had a 4:30a shuttle reservation back to the airport, which I had to chase the front desk all morning for and left 20 minutes late

Top notch customer service. The employees go out of their way to make sure you are enjoying your stay. Extremely clean hotel. They also have complimentary bottles of water in the lobby. And let's not forget the amazing cookies. Thank you all for making my time very special.

Very friendly staff, quiet, Dalton the assistant general manager was especially accommodating and welcoming to the area. Solid experience all around. Close to the airport, very clean, safe area and clear that the staff takes pride in the overall experience.