Gæstebruger
23. oktober 2024
Unfortunately, we didn't read the reviews before we booked. Live and learn. Having read about the smell of drains from the bathroom, we were a little concerned. Oh my...the smell was horrendous. Getting up in the middle of the night to use the bathroom, and that smell, it wakes you up and makes you feel nauseous. We bought bleach and a neutralizing air spray from the very convenient shopping centre across the road (a plus) but didnt really touch it. The room itself was lovely, a premium room with double balcony overlooking the pool. Fridge and small freezer, toaster and microwave. I was pleased there was a toaster as the breakfast was mediocre. The once hot food was under lamps but not being kept warm and they should have had a muslin over the bread instead of flies... The staff were lovely, the room clean and comfortable, but that smell...a deal breaker. Definitely a 3 star not 4. We didn't want to move rooms and risk losing our good one with a lovely view, because I believe it is a problem with the building and not individual rooms. There were people in reception asking to change rooms because of it. The sunbeds are really quite uncomfortable and the pool has patches where floor tiles need replacing. The hotel is aware of the drainage problem, and has been for a while looking at the reviews, but clearly hasn't remedied it. The bar closes at 7.30pm and there is no evening entertainment - but there are enough bars and restaurants to go out to nearby. The coach also doesn't drop you outside the hotel, but up the road, same for pick up. A good location for shops and restaurants, but definitely won't be back.
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