The Navigator - Solaqua

Very happy with my stay. Clean, friendly staff, and great location.

Hotel rooms were very clean, cleaners came round everyday. However in the stairwell there were some crushed crisps on the floor that didn’t get cleaned for the entire week we were there, not the end of the world but overall the hotel was clean. Outdoor pool is very nice with loads of loungers and indoor pool was surprisingly quiet, every time we went there was either no one in it or 3 people max. Hotel is in a great location, about a 10-15 min walk from old town which is all down hill to the escalators and maybe a 20 min walk to the new strip. Ubers are about €3/4 each way. big shopping centre 300m away with fast food like taco bell, pizza hut, and burger king. As well as a large shop you could compare to tesco or asda. Most staff were lovely and helpful apart from the older man with white hair at reception, he was there when we checked in and was very blunt and unhelpful, we were unaware of the tourist city tax and he just told me i had to pay €28 without explaining why, gave us our key and we were left to figure out where to go on our own without any direction. it wasn’t difficult to find our room but the overall service wasn’t good. The rest of reception staff were so lovely, we had an issue with our key where it would take more than 5 minutes sometimes to get into the room as they key card wouldn’t work, we got it fixed by the rude man at reception in which he told us it was our fault and he couldn’t understand why there was an issue and it must’ve been our own stupidity, however eventually got it fixed properly by a different staff member and were told mobile phones can interfere and stop them working. Not sure if i’d stay here again as there are a lot of groups of younger ones and the hotel isn’t very soundproof at all, walking through the hallways you can hear conversations in peoples rooms. A large group of girls came on our last few days in the room below us and for at least 3/4 hours a day were blasting music on and shouting across the road at the hotel opposite. Drinks at the bar are fairly expensive, it was €8 for two cans of 7up and for a cup with ice it would’ve been an extra €2 each. Overall a nice, clean hotel with mostly nice staff on a great area, comfortable beds and spacious rooms. Great location too.

Booked a self-catering apartment for 2 for a week. From the reviews and photos it looks really nice but do check a lot of the more recent reviews. It seems to be a very popular hotel with certain large groups that like drinking heavily and it was dominated by this for all of our stay. The large groups of lads were noisy all the time. Forced to pay for the safe. Have to pay for pool towels as well. If you go as a family this is extra expense. Forced to pay tourist tax on check-in. No rugs in the rooms, all removed from the bedroom and the living room. No doubt because they now have more large hard-drinking groups , they can easily clean the floors. Other guest photos on Tripadvisor clearly show the rugs have been removed. The bedroom was also so dark, 10 watt light bulbs, that it was impossible to read a book. No carpeting in any of the hotels public areas or room corridors which makes it even louder at 3am when guests come back drunk. The comments about the noise by recent reviewers are spot on. Particularly on the ground floor facing the pool, the noise from the bar area carries very easily. Outside on the pool area there were no cushions on the chairs and the sun loungers hard. It would have been nice to sit outside on the balcony and have lunch by the room but it is very cold and does not get any sun. On the other hand the staff were great and the room was clean. But really a 2 Star hotel at most.