Holiday Inn Express & Suites Albert Lea - I-35

Disappointed and disgusting The staff was nice. The rooms were in poor condition. Beat up, hair everywhere (hanging from the side of the tub, all over the floors, and all over the walls), carpets were stained and dirty, and dead bugs everywhere. The drywall in the room was coming down from the ceiling, the carpet was torn and heavily stained. It appeared as if the maid changed the sheets and left the room. You could see greasy finger prints all over the room, dead bugs in the lights, and the walls were heavily beat up. I wouldn’t stay here again.

The hotel’s location offers Interstate access in any direction. The carpeting in the room and hotel was not clean. The room was damp and did not have ventilation.

It is a nice place to stay, my only complaint is that the bathroom door doesn’t latch all the way. I plan to let the front desk know that when we check out.

It was OK however we had stains on our pillow cases, the floors in 2 corners had chips on floor from the previous stayers. Under the sink area there were 2 used pool area towels. Our toilet was plugged before we got there and we were told to come to desk to get a plunger from front desk. So i guess housekeeping was more of the issue everything else was ok

Super friendly night staff, especially easy access and parking for travelers with trailer

The staff at the desk were super friendly and helpful. The cleaning staff needs to pay more attention when cleaning the rooms. There was old food behind the tv unit and the bathroom could have been cleaned better.