Muz Hotel

FIRSTLY THIS HOTEL ‘ALL INCLUSIVE’ IS ONLY BEER AND WINE AND SOFT DRINKS WHICH ARE WARM!!!! YOU HAVE TO PAY FOR OTHER SPIRITS COCKTAILS ETC. DEFINITELY NOT ALL INCLUSIVE. WI-FI IS NOT FREE MUST BE PAID AND CHARGED!!! TROUBLE FINDING BOOKING!!!! THE FOOD IS ABSOLUTELY VILE WE HAD FOOD POISIONING ALONG WITH SEVERAL OTHERS. THE PLATES ARE DIRTY AND THE CUPS ARE WASHED BY HAND BY SOME STAFF. STAFF VERY RUDE AND GOSSIP ABOUT YOU IN TURKISH NOT REALISING WE CAN SPEAK TURKISH. THE FOOD IS LEFT OUT FROM MORNING AND RETURNED EVENING LEFT OVERS COLD FOOD FOOD HYGIENE OUT THE WINDOW THEY DO NOT EVEN USE SEPARATE COLOURS ALSO THEY HAVE CATS DOING BUSINESS ON THE FLOOR WHEN YOU ARE SAT DOWN WHEN PEOPLE WERE EATING FOOD AND THEY DO NOT DO A THING. NOT THE CATS FAULT JUST UNHYGIENIC. THE SEA IS DANGEROUS UNABLE TO GO IN DUE TO THE SEVERITY OF ROCKS IN THE SEA ELDERLEY PEOPLE CAN NOT GO IN DUE TO THEM FALLING AND HURTING THEMSELVES. THE SHOWER WAS VILEE FULL OF GRIME AND DIRT AND BROKEN DOORS DONT EVEN SHUT PROPERLY AND IS VERY SMALL SO IF YOU ARE BIGGER GOOD LUCK. THERE IS ALSO NO HAND SOAP LEFT!!!! SO DIRTY THE TOILET WAS DISGUSTING TOO FULL OF LIMESCALE AND GRIME ON BOTTOM. THERE IS NO ACTIVITIES AS STATED THERES NO POOOL TABLE TABLE TENNIS OR ANYTHING WHICH THEY ADVERTISE. THE HOTEL FOOD WAS THE WORST I HAVE EVER TASTED RICE AND CHICKEN WHICH WAS PINK EVERYDAY AND SOME STEW TYPE OF FOOD THE FOOD WOULD BE LEFT OUT FOR HOURS TO GO COLD FROM MORNING TO EVENING THEY SERVE LEFT OVERS NO VARIETY OF CULTURES FOOD JUST TURKISH FOOD HOTEL ALSO NEXT TO A HIGHWAY WHERE CARS FLY DOWN DOING 70MPH REALLY BAD EXPERIENCE WILL NOT RETURN HERE PLEASE DO NOT WASTE YOUR MONEY LOOK ELSEWHERE HONEST REVIEW! POSITIVE ONLY THE WEATHER

This hotel has lots of potential but sadly the place is very very poor, some of the staff are wonderful but they changed the rules for drinks and wi-fi on the information leaflet in pen and said the advert was an old one. So bar closed at 10pm, you couldn't buy a drink after about 10:15, the free internet is now to be paid for. The food was pitiful at best, Chicken on the bone every day for lunch or dinner and 1 other meat type choice, no label to let you know what it was, so if you have any allergies or anything you have to take a risk the fresh bread was nice. But at times there were a lot of flies around which was very off putting. The bar will only give you draft beer, where they waste more than they pour, and only coke or sprite no spirits and the water machine was broken more than it worked no bottled water and if you asked they pretend to not understand. The room was basic but ok, the shower cubicle was broken and despite reporting it never got it fixed or looked at. No entertainment at all in the bar area, the big TV didn't work until near the end of the holiday and it only had 1 channel. You were not made to feel welcomed by some of the staff. The beach is nice the sunbeds are uncomfortable but the sea is lovely but not an easy in and out. Would I recommend it to anyone, no never. Although Alanya is nice and worth visiting please not in this Hotel.

The hotel is a very lazy laid back place. Rooms are ok very small and the shower is tiny, if you are a bigger person you will struggle I am small and always hitting my but on the controls also more water came out of the hose than the shower head, but pressure is good, made the beds but didn’t change sheets or towels, I found the cupboard at end of corridor with toilet roll and stuff. Staff are very young in the bar/restaurant and are just ******, as is the beach man/life guard who’s dog does her business on the beach, I reported this nothing done, just a shrug. Food is ok if you like chicken, on every day, salads are quite good, deserts are excellent The only drinks on AI are wine and lager, I don’t do alcohol so can’t comment, soft drinks, tea and coffee were good. Then location, you can’t get better it is on the beach, looked at some other hotels, all had to cross the road and didn’t even have a private bit. There is no entertainment whatsoever, people are in bed or I assume gone out by 9 bar will be shutting. All in all great for a very laid back beach holiday, don’t expect anything more.