Grand Alisa Hotel – Ex.Royalisa Hotel

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We booked 1week here all inclusive but we extended our stay to 2 weeks,we usually go to Marmaris but alanya is a hidden gem,the hotel was spotless clean rooms cleaned every day, every member of staff smiled & said hello, nothing was too much trouble to any of them…. 1st class.. unlike other all inclusive hotels we have been to, the drinks are definitely not watered down, the vodka was lovely as was the beer, Deniz the barman is something special,as was young Bilal Ali the chef & achmed & Ishmael & banu at reception. I had a nose bleed in my sleep & ruined a pillow & sheets & reception were so understanding & helpful even offering me medical help. The gardens are kept immaculate as is the pool and surroundings. We cannot praise this hotel any higher & have booked for next year. The food is also lovely with plenty of choice we would highly highly recommend. Top class. Thank you to you all for a fantastic holiday, we would’ve awarded 10 stars if we could. We had a room on 8th floor sea view is fantastic.

We have just got back from 7 nights holiday at Grand Alisa hotel Antalya Turkey. I was really unsure prior to going after seeing some negative reviews. I am quite fussy on eating & cleanliness. BUT I was absolutely relieved on getting there. Everything ran smoothly From flights to transfers etc. It is a long journey transfer from airport, near 4 hours on coach. BUT WORTH IT. The bus has air conditioning & modern comfortable, nice drivers. The Hotel, is extremely great value for money. Yes, rooms are basic, But very clean. You get room service every day. No body expected tips, but if you gave it voluntary, they are so greatful. They all work very hard. The food was fresh every day. There was plenty of selections of main food, salads fruit & cakes. The fruit & food is definitely fresh daily, as we was situated above the kitchen back yard, we seen pallets of fresh food delivered daily. We got odd flies fly in, but that's as we was in open out door restaurant pool area. Which can happen anywhere. The food is chilled & heated & covered best possible. We never had to eat out once, from our all inclusive. The food was actually very tasty. We was offered trips by Segdar at great prices for what you got. He was such a lovely man, he didn't push us into anything we didn't want. We went on the Jeep safari trip, & it was absolutely Brilliant & amazing value. We Loved it. Segdar was there to help with friendly advice always. He made sure we was happy. Smiler the entertainment manager was also brilliant & made days fun. The owner was absolutely Lovely & kind. Our transfers home was a little late, & he sat with us outside waiting, offered Tea coffee etc, although our all inclusive had finished as we signed out the hotel. Everyone was so so friendly & helpful . All staff was lovely. We would definitely go back. Thank you everyone at The grand alisa Love Rachel & Gary uk. Xx

Avoid at all costs unless you want sprouts or brocoli for breakfast, food uncovered unlabelled and full of flies feel sorry for people with allergies as nothing is labelled, had to complain 5 days out of seven, no hot water, broken toilet, door cards not working was actually kept out of room for 2 hours till 1.30 am after telling them at 6 pm about not being able to get in the room, room was not cleaned in 7 days had to take clean towels and toilet rolls from cleaning trolly that was left in a corridor, food plates left in lifts for hours!!! Bar only open till 10pm, all inclusive was a joke we bought our own alcohol in the end the only good thing about this hotel was the pool, and after reading other reviews about this hotel saying food was amazing but sorry I don't know what your use to but amazing it certainly wasn't!! Arrival date got to hotel at 2am not offered a drink, of any sort, leaving day was picked up by coach at 3.40am for a 10.55 am flight waited outside one hotel to collect a couple for 45 minutes absolute shambles

I recently stayed at the Grand Alisa Hotel for a week and had a very enjoyable experience overall. For the price I paid, I wasn’t expecting luxury but was pleasantly impressed by what the hotel offered. Rooms: We stayed in a family room with a separate bedroom. The room was clean, freshly painted, and well-maintained. The mattresses looked new with no stains or marks, and all furniture was intact and clean. The bathroom was spotless with no missing fixtures. There was no safe initially, but the staff installed one promptly after I requested it. I noticed some negative reviews about rooms falling apart, but my experience was quite the opposite — the whole hotel seemed well cared for and clean. Food: The food was basic and repetitive, which is to be expected for a budget holiday. Breakfast had flies around the food, but fewer at lunch and dinner thanks to large fans blowing over the buffet. Nothing was labelled, but it was usually easy to guess what was what. While the breakfast was a bit disappointing, I could find something to eat every day and would rate the food 4/5 for a cheap stay. Plus, there are plenty of local restaurants nearby if you want more variety. Pool and Beach: The pool area was nice, with plenty of sunbeds. It was easy to find a spot until midweek when some guests reserved beds early with towels and only showed up later. The slides were fun but safety was a concern as kids ran the wrong way up them without supervision — this felt like an accident waiting to happen. The beach is a 5-minute walk with free sunbeds, but beware of rocks in the water and wear appropriate footwear. The sea was lovely. Staff and Service: Reception staff were helpful and answered all my questions clearly. Around the pool, a few vendors offered services but it wasn’t intrusive. However, a word of caution about the nurse: she didn’t speak English well, which made communication difficult. When I went to her for mosquito bites, she tried to sell me very expensive creams—charging about 100 euros for a four-day supply, which is way above local prices. She even tried to convince me to buy a smaller supply for 35 euros, clearly more focused on making money than genuine care. Once she found out I had travel insurance, she pushed to arrange a hospital visit, which seemed unnecessary for simple bites. After that initial visit, she never followed up or checked on me again, even though I saw her daily around the hotel. This felt unprofessional and like she was more interested in making a profit than looking after guests’ health. I strongly recommend getting any medical supplies or advice from the local pharmacy instead, which was much cheaper and more helpful. Extras and Charges: The nurse service was a hidden cost to watch out for. Also, the hotel bar closes free drinks at 10 pm, and after that, you have to pay, though prices remain affordable (about 100 lira for a beer). Noise and WIFI: The noise was what you expect on a holiday — nothing disruptive. I h