Gæstebruger
29. april 2025
The hotel should be ashamed – a disgrace to the Sofitel brand. The only thing that seems to matter is money, money, and more money. We booked our holiday over half a year ago, and now I have to find out through online reviews that the beach will be closed due to a wedding. Apparently, the hotel is receiving a large sum of money for this wedding, and as a result, we were – as we just found out after inquiring – simply rebooked to another (worse) hotel! We were never informed about this change; I had to find out on my own. The hotel now claims to be overbooked and alleges that they informed us a month ago – which is absolutely not true. Shame on you – I’ve never experienced anything like this before!
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