Anantara Qasr Al Sarab Desert Resort

Anantara Qasr Al Sarab Desert Resort anmeldelser

Anantara Qasr Al Sarab Desert Resort

Qasr Al Sarab Desert Resort - Al Mirayr, Al Dhafra, Emirate of Abu Dhabi, United Arab EmiratesVis hoteloplysninger
Anantara Qasr Al Sarab Desert Resort
Anantara Qasr Al Sarab Desert ResortAnantara Qasr Al Sarab Desert ResortAnantara Qasr Al Sarab Desert Resort
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Gæsteanmeldelser

9.5/10
Vidunderligt
263 anmeldelse
Bekræftede anmeldelser
Placering9.7
Faciliteter9.5
Service9.3
Renlighed9.6
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Alle anmeldelser(263)
Positive anmeldelser(257)
Anmeldelser med billeder/video(157)
Venligt personale(97)
Stilfuldt miljø(30)
Lækker morgenmad(27)
Fantastisk swimmingpool(20)
Har infinity-pool(7)
Fremragende design(7)
Romantisk udsigt til solnedgang(7)
Fremragende til børn(6)
Negative anmeldelser(6)
MissZiplock
Suite-værelse(anantara)
Overnattede i feb. 2025
Rejs med venner
1 anmeldelse
9.0/10
Fantastisk
Slået op den 13. apr. 2025
Stepping into the resort felt like going into an Arabian castle, and the resort staff did not disappoint. Top notch service by everyone from check in to buggy drivers to wait staff and activity guides. Breakfast was excellent, very wide selection and very good quality. The only reason for my 3 rating was due to the food options outside of breakfast. Given that there’s no where else to eat, I found the food served at the restaurants quite average but quite pricey. (I did not manage to get a reservation at the Arabian restaurant as it was booked out ahead of time).
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CARLOS EDUARDO
Deluxe-haveværelse
Overnattede i nov. 2024
Familie
8 anmeldelse
2.0/10
Slået op den 1. jan. 2025
Unfortunately, even being a long term customer from this hotel, they refuse to cancel my booking due the trip changes. I would not recommend this hotel to anyone.
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9QyliNwQ
Deluxe-værelse med balkon
Overnattede i nov. 2024
Solorejsende
25 anmeldelse
10.0/10
Enestående
Slået op den 6. dec. 2024
Outstanding service from start to finish! Every staff is attentive, friendly, and highly professional. From the warm welcome at the door to the prompt and courteous service throughout the meal (special credit to night reception manager, Mr Mehraj, and Mr Nazir), it has been an exceptional staying experience. Highly recommended!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager
Gæstebruger
Deluxe-haveværelse
Overnattede i sep. 2023
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 5. okt. 2023
It's very nice，great service，great view，we will come back～～～aha
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好! 非常感謝您入住Qasr Al Sarab desert resort by Anantara 並給與高度的評價，酒店每一個板塊都在不斷努力，要求更加精細，及時的服務每一位到店賓客，很高興看到您對我們工作的認可，我們懷揣着您的這份信任，將不斷進取時刻準備着給每一位賓客帶來優質的服務，期待您的再次光臨！ Jean-Paul Dantil 酒店總經理
Gæstebruger
Overnattede i aug. 2022
Rejs med venner
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 23. sep. 2022
Fabulous setting [although a 2 1/2 hour car trip from Abu Dhabi]. Probably totally uneconomic but thanks to wealthy Rulers who promote such projects, a truly out of this World experience awaits. Even James Cameron was inspired… Architecture, furnishings and service equally stunning. The pool was being refurbished when I visited but considering the remoteness, facilities are all you’d expect
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Gæstebruger
Overnattede i dec. 2022
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 1. feb. 2023
I stayed this resort at 2016, there are many good memories and fun times, we joined activities each as falcon show, dune drive, which no places and local tours can provide the good experience like this. So I book again for my 2nd visit. However hotels was closed because of some reasons. At the beginning we disappointed. Hotels finally provided another resort for us in Sir Yas Island, the experience there are also great! That's give my family a memorable moments. Thanks for kind arrangement Anantara team!
Oversæt
Svar fra overnatningssted: Dear Guest,Sarab and Sir Yas Island. We're glad to hear that you have many good memories and fun times from your previous stay with us and that you joined activities such as the falcon show and dune drive, which provided you with a unique and enjoyable experience.We're sorry to hear that Qasr Al Sarab was closed during your recent visit, but we're glad that the hotels were able to arrange for you to stay at another resort in Sir Yas Island. We're delighted to hear that your experience there was also great and that you and your family had a memorable time.Thank you for your kind words and for recognizing the efforts of the Anantara team. We hope to have the opportunity to welcome you back in the future and provide you with more unforgettable experiences.Best regards,Jean-Paul DantilGeneral Manager
Gæstebruger
Deluxe-haveværelse
Overnattede i apr. 2022
Rejs med venner
5 anmeldelse
10.0/10
Enestående
Slået op den 5. maj 2022
It's amazing view anywhere in a hotel.
Oversæt
Gæstebruger
Overnattede i maj 2023
Andet
2 anmeldelse
7.5/10
Slået op den 7. jul. 2023
Good!!!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager
Dieters
Deluxe-haveværelse
Overnattede i mar. 2025
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 27. apr. 2025
Magnifique resort construit avec goût dans le style des fortifications traditionnelles Émiraties située en plein désert. Chambres à la décoration traditionnelle mais avec tout Le comfort moderne, deux très belles piscines dont une pour adultes et grand choix de cuisines différentes dans leurs 4 restaurants. La climatisation de la chambre 470 ( ma première chambre ) puait le moisi et m’a poussé un peu sur le tard à changer de chambre dans la 443 qui elle était parfaite et beaucoup plus grande. Service impeccable et grand choix d’activités centrées sur le désert. Nous avons fait du buggy dans le désert et c’était magnifique
Oversæt
6/20
Gæstebruger
Deluxe-værelse med terrasse
Overnattede i jan. 2025
Familie
18 anmeldelse
9.5/10
Vidunderligt
Slået op den 12. feb. 2025
酒店景觀沒得説，衹能用壯美來形容，房間濃濃阿拉伯老錢風格，高端復古有檔次，在沙漠中有這樣一家酒店，春節期間還是基本上對得起這個價格，酒店各類活動雖然花錢，但是都非常有意義。 服務人員都有基本的禮貌和素養，但是美中不足的是阿拉伯風格酒店服務人員基本沒有阿拉伯人，以泰國和印度裔服務人員為主，沒有什麼可以抱怨的，但是確實少了一些阿拉伯風情。另外部分人員對於歐美遊客非常熱情主動，但是對於中國來的遊客，衹能保持一些基本的禮儀，即使我的英語不比他們差，但是實際感受確實有一種被忽略的感覺，包括在參加沙漠徒步的時候，但最後還是給夠了小費，因為沙漠確實美麗，這些活動也確實有意義，特別對於孩子。 另外過年期間國人入住還是比較多的，但發現很多中國遊客衹拍照打卡凹造型發朋友圈，而沒有真正去感受沙漠壯美，非常可惜。且有少部分遊客會佔著一個沙丘好幾個小時去拍寫真，而不會去考慮其他需要正常拍照的人，這種風格也令人有些遺憾
Oversæt
6/20
Svar fra overnatningssted: 尊敬的賓客您好，首先非常感謝您選擇Qasr Al Sarab Desert Resort By Anantara作為您的下榻之所，我們十分重視每一位賓客的反饋並希望客人們都能獲得一次舒心的度假之旅。關於您的反饋我們十分重視，並已經向相關負責人反饋您的意見。我們將採取行動儘快完成改善。感謝您的意見和建議。
Gæstebruger
Pool-villa med 1 soveværelse(anantara)
Overnattede i jan. 2025
Familie
27 anmeldelse
9.5/10
Vidunderligt
Slået op den 22. apr. 2025
地處沙漠腹地，像是走進海市蜃樓，環境沒的説。夕陽西下，漫天繁星，真的有種一千零一夜的照進現實的不真實感。整個建築和房間佈置都很有異域風情，寒假去的，泳池水也完全不冷，小朋友玩得很開心。 整體服務都很不錯，也有中文服務，唯一遺憾的是，第二天説是有某位重要人物包場，要求11點30前必須退房，12點前必須離店，本想着退房之後還能再玩一個項目的。另外，酒店項目不少，但大部分都有身高限制，帶着小朋友，衹參加了一個騎駱駝的活動。
Oversæt
6/18
Eason
Pool-villa med 1 soveværelse(anantara)
Overnattede i jan. 2025
Familie
22 anmeldelse
10.0/10
Enestående
Slået op den 3. apr. 2025
非常棒，非常有異國風情，酒店服務很棒，玫瑰金沙色（沙漠）非常美，在沙漠餐廳裏吃了一頓晚餐很滿足，唯獨酒店中國人佔了大半，有點網紅味道。 而為非常非常遺憾的是沒有約到騎駱駝和沙漠上的其他活動（需要提前一個月預約，攜程上也沒有任何提示）。
Oversæt
6/11
Gæstebruger
Deluxe-værelse med balkon
Overnattede i mar. 2025
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 23. apr. 2025
離阿布達比市區開車費時2.5小時。酒店服務 設施 食物都是一流，實在無法想像是在沙漠。的確會留下深刻印象的地方
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jefflam
Deluxe-værelse med balkon
Overnattede i mar. 2025
Par
38 anmeldelse
10.0/10
Enestående
Slået op den 2. apr. 2025
人生必住酒店之一！酒店每一個角落都十分漂亮，而且每一位職員都很好客！ 建議最少住兩個晚上，享受每一間餐廳和每一項酒店活動！
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Xingzaizaizai
Deluxe-værelse med terrasse
Overnattede i jan. 2025
Par
17 anmeldelse
6.0/10
Slået op den 5. feb. 2025
説實話專門為了住這個酒店去過了個生日 提前就通過攜程以及自己發郵件告知自己去過生日 希望酒店給準備一個小的生日蛋糕 酒店很樂意的同意並且回覆會給最好的房型或者當天在有房的情況下升級房型 很開心去了 什麼都沒有給 就用沙子在我生日的第二天畫了個沙子假蛋糕 好無語 除此之外 酒店風景很美 不得不承認 房間的衞生就很一般 浴室的泡澡池是那種看不清的 放水就能看到很多毛髮和異物 housekeeping的打掃也不如普通4星酒店 潦潦草草的打掃 設施完善程度也是一般般 在酒店花錢是躲不過去的 早餐 還不錯 至少有個麪應該是為了中國客户而準備的 都是中國人住 酒店應該多多考慮中國客户
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好，首先非常感謝您選擇Qasr Al Sarab Desert Resort By Anantara作為您的下榻之所，我們十分重視每一位賓客的反饋並希望客人們都能獲得一次舒心的度假之旅。關於您的反饋我們十分重視，並已經向相關負責人反饋您的意見。我們將採取行動儘快完成改善。感謝您的意見和建議。