Zayed Bin Sultan Street, Al Ain, Emirate of Abu Dhabi, United Arab EmiratesVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.2/5
Meget god
72 anmeldelse
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Bekræftede anmeldelser
Placering4.2
Faciliteter4.2
Service4.2
Renlighed4.2
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Alle anmeldelser(72)
Positive anmeldelser(43)
Anmeldelser med billeder/video(4)
Negative anmeldelser(3)
Gæstebruger
Værelse med kingsize-seng og balkon
Overnattede i jun. 2024
Solorejsende
2 anmeldelse
2.5/5
Slået op den 29. jun. 2024
People who work there are friendly. However the room wasn’t serviced until after 5 pm and had to be done when I was present. The electrical connections in the room kept flickering on and off. Room looked old. My meal at Trader Vic’s was expensive and not worth the value. The food was subpar.
Oversæt
Gæstebruger
Overnattede i mar. 2022
Par
4 anmeldelse
4.0/5
Meget god
Slået op den 16. mar. 2022
Well located hotel, relatively near most attractions in Al Ain. Nice swimming pool and restaurants.
Christian the lifeguard is wonderful . So attentive . Nothing is too much trouble . He and the other lifeguards are simply the best . They brighten my day. He addresses my 97 year old mum as your majesty . We both look forward to seeing him & his colleagues every day
Oversæt
Svar fra overnatningssted: Dear Liz W, Thank you for the positive feedback about Al Ain Rotana., we appreciate you taking the time to review our property. It is our delight to know that you had a fabulous stay in our Hotel as well as your positive remarks on the responsiveness of our colleagues, cleanliness of the rooms and the service in the restaurant. Your heart-warming comments will be shared with the team, and they would be pleased to know that you appreciate their efforts. We look forward to welcoming you back to Al Ain Rotana for another valued guest experience in Al Ain. Best regards, Pierre Zayoun General Manager
Aaron G
Overnattede i aug. 2024
Par
5.0/5
Enestående
Slået op den 7. aug. 2024
Really enjoying the pool like always. We are always happy to have Ramen providing excellent service at the pool bar. We thought he left for Vacation, turns our hotel changed his shift! Thankfully we have him back at the bar rocking some AMAZING cocktails!
Oversæt
Svar fra overnatningssted: Dear Aaron G, Thank you for your positive review on TripAdvisor It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to having the opportunity to welcome you back here at Al Ain Rotana. Best regards, Pierre Zayoun General Manager
sincerely_dina
Overnattede i jun. 2024
Forretningsrejsende
5.0/5
Enestående
Slået op den 16. jun. 2024
The hotel was very clean and comfortable. The staff was very friendly and helpful, especially Lamie at the Reception. The night we had dinner at the hotel was Seafood Night at the Zest Restaurant and it was super delicious. Definitely can’t wait to go back!!
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Gæstebruger
Overnattede i dec. 2024
Forretningsrejsende
5.0/5
Enestående
Slået op den 14. dec. 2024
I would especially like to recognize the outstanding efforts of [lady - karthane - cindi]. Their dedication, attention to detail, and friendly demeanor went above and beyond my expectations.
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Gæstebruger
Overnattede i dec. 2024
Par
5.0/5
Enestående
Slået op den 9. dec. 2024
We have been regular visitors to Al Ain Rotana for many years. Our recent trip did not disappoint! The staff continue to go the extra mile to make us feel welcome. Their friendliness and efficiency is second to none. Many thanks to the lovely Reception staff for looking after us. To Hosan and the team in Trader Vics… food and drinks were amazing as always. Ramen at the pool bar for his friendly efficient service. A big shout out to everyone involved in the tree lighting ceremony. It was such a lovely evening.
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Gæstebruger
Overnattede i dec. 2024
Andet
5.0/5
Enestående
Slået op den 9. dec. 2024
Ramen the bar tender took so much care. Thank u for amazing facility and great staff. Perfect health club and lovely weather. ....... we did not stay.......................,......................................................
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Gæstebruger
Overnattede i dec. 2024
Andet
5.0/5
Enestående
Slået op den 5. dec. 2024
Well it’s a blessing to have a place like Rotana in Al Ain and having a top notch facility like “body lines”, the gym facilities, swimming pool and Jacuzzi and the whole staff especially Mr.Hasham and Hanna were super nice and source of constant support Highly recommendable
Oversæt
Gæstebruger
Overnattede i nov. 2024
Andet
5.0/5
Enestående
Slået op den 30. nov. 2024
If you are looking for a hotel away from the hustle and bustle that caters to your every need Al Ain Rotana is a must. Very tastefully done, the bedrooms are great and the service is superb. We dinned in the hotel and the food was great as were the cocktails and if you fancy a glass of wine, they are very generous with their pouring! Everything you could possibly want for breakfast was available and probably the best coffee I've tasted in the UAE I highly recommended this hotel.
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tommQ304SW
Overnattede i nov. 2024
Forretningsrejsende
5.0/5
Enestående
Slået op den 7. nov. 2024
Great hotel. I requested a room change after night one, I was accommodated by a lovely gentleman at the desk who moved me to room 811. Absolute stunning room. The gymnasium is like no other hotel gym and I’ve stayed in a lot of hotels, usually a different hotel every weekend and this one blows them all away. Great service by all the staff and great facilities. 5* from me. Thank you.
Oversæt
Svar fra overnatningssted: DeartommQ304SW, Thank you for taking the time to complete our hotel survey. We are thrilled to hear that you had a satisfying stay with us and we appreciate your positive feedback. At our hotel, we strive to provide our guests with exceptional service and a comfortable, relaxing experience. We are pleased to hear that we were able to meet your expectations during your stay with us. Your comments have been shared with our team, who take great pride in providing excellent service and creating memorable experiences for our guests. We hope to have the pleasure of welcoming you back to our hotel in the future Best regards, Pierre Zayoun General Manager