Royal Seginus

Tge best hotel.Very friendly staff.very nice food and alcohol.very clean rooms.RECOMEND this hotel for all people group.Thank you so much .I will back next years

We went to the hotel and what an experience it was. We went with my family - traveling with us my autistic son who absolutely loved all of the rides and the water park (one reason we chose the hotel) One night, We treat ourselves to the the steakhouse and met the best server Kadir gokogla who really made our experience. If you go to the hotel you must try the steak house! It was an additional £30 per person however you enjoy 6 courses (yes 6 courses!) and the team in here were amazing

Advertised that season starts 1st April and everything is open from them but clearly isn't, we arrived last night and the water park hasn't been open today, the fairs not been open but the one in the hotel opposite ours is so can't be weather conditions, the a la carte restaurants aren't open so only the main restaurant to dine in on an evening, the kids splash pool is open but slides are dry and nearly caused an accident today as my son got stuck on the yellow slide, the amphitheatre isn't open so the entertainment advertised is none existent the kids disco was in the main hotel bar and lasted 25 mins then was a 35 minute wait until the 'dance show' which was totally unimpressive and my son got bored quickly nothing like the acrobatic shows advertised. The pier isn't even build yet, the footings are in the sea but all the planks are piled up on the beach so another thing advertised but not available to guests Spoke to other English guests who've been here longer and they say it's been the same for the whole time they've been here, some were going home tomorrow and couldn't wait to leave. The hotel is beautiful but without the advertised entertainment and attractions I 100% would not have booked and would of gone somewhere else I feel we'd of been more entertained in Butlins for more than half the price. Writing this review while still on resort in the hope the hotel management sees this and fixes things quickly as I booked for my 40th birthday as a special holiday and it's not at all what I expected. Will walk around and take more pics of the closed attractions tomorrow and upload them but I'll upload the pics of the fair this evening and then another pic of the fair in the neighbouring hotel