Capital O la Joya Del Lago

Nice hotel The place is nice , but need more attention on the cleaning , because is in town it is to much dust .

A lot of reviews talked about a sewage smell. Well, I had that room. They were very good about getting rid of the smell that day, and it did not come back. I was there for 6 days and 5 nights. They never came to clean the room, even when I asked on the third day. I never received clean towels when I asked for them, also, on the third day. I ended up washing them myself in the free laundry room in the basement. Other than that, the staff were helpful despite the language barrier. Having a night watchman there was comforting, and he was very helpful. The other guests were friendly, and I got invited to their "Happy Hour" on the gazebo. I would probably go back because of the price, but knowing now that I will be treated as a tenant and not a guest.

I loved my stay at the hotel. The staff and people go above and beyond.

Great little gem, slightly off the beaten path Way better than expected. Some of the reviews mentioned the upkeep and I actually thought it was in pretty good shape. It had character and beautiful architecture, and the pool was also very nice. The room wasn't ready when we arrived at 17:30 but they were able to rectify that within about 15 minutes.

You get what you pay for. If you’re just looking for a cheap place to sleep then I recommend the property. But I found a bar soap and a used bottle of shampoo in the shower from the previous guests. Also there was no A .C. Or hot water in the shower. Also the mosquitos were bad, we got bit all night. They were coming in through the restroom vent.

The property location and D’Shanti restaurant was beautiful. The building and especially the pool needs repairs and maintenance. The pool was cloudy with hundreds of tiles missing. The building has deferred maintenance. With a bit of attention this is a beautiful property.