Le Mas des Ecureuils

Beware of booking here. I cancelled my stay here on time, but they said they didn't have my reservation, so don't worry about it. Later, they told me I should have cancelled with the online agency, so they're trying to charge me for the stay for supposedly not cancelling.

This is the sort of hotel that looks good at first, but there are many big and small problems. Although the staff is very friendly, they are very ineffectual. We arrived for a nine day stay w/confirmation in hand for a two bedded room. Although our host readily agreed that our confirmation was valid, "they had made a mistake," and only a room w/a small double bed was available. They put us up for the first night at another hotel, and then we returned the next day. The second room was fair, but you should be forewarned--the rooms have no shower, only a bathtub--surely a major fault for any guest from North America or Northern Europe. Other problems--breakfast ended w/o explanation an hour before it was supposed to; rooms have only a small wardrobe and no closet; sheets weren't changed once during a nine day stay; reception is closed for 8 hours at night; we had a smoking electrical outlet; and it was impossible to use any of our phone cards on the room telephone. To be fair, I should note that the setting is lovely and the maid service was excellent. But we would never go back.

Nothing you see on the websites is the actuality when you get to the Hotel. We spend the weekend 9.09 - 2 nights . At first we had booked only one night. After searching a bit on their website we thought, let’s spend 2 nights. It looks beautiful.. we were hoping to make a little staycation out of this trip. Well, little did we know that when we got to the Hotel it was a complete fluke. The restaurant was closed. The explanation was we felt just an excuse…We did not receive prior notification… nothing is in walking distance.. the pool was green, the property is falling apart. Nothing has not been up-kept. We were so disappointed.. I am lost for words how ***********, Priceline or any other wholesaler lets the Hotel get away with this and still have them in their program. TV did not work in the room. Phone was not working. No one ever answered the phone when we called for assistance. Barely saw ever anyone. The internet was dodgy , never less this property needs a lot of help and it should be closed for renovations…. Never again…!

I had a fantastic time at the Mas Des Ecureuils. The staff was super friendly. The owner was kind, friendly, and always ready to help with any type of concern or question. I enjoyed the location, very private and quiet. The pool was a plus. I would recommend this place without any hesitation. Thank you Olivia for your hospitality! Patricia.

for this kind of price and costs regarding dinner and drinks, having a perfect hotel room and surrounding. the hotel is placed in an environmental area, quite and natural forests around you, nevertheless near to the village.

My wife and I stayed at Le Mas des Ecureuils for a few days after our river cruise. The owners were the nicest people I have ever met while travelling. After we checked out of this very lovely hotel, we moved on to our next location. Before we left; we were told if we needed anything while still in France; don't hesitiate to ask. Well; we did need their help. We both came down with the Coronavirus and could not go home. We went back to Le Mas des Ecureuils and they offered us a place to stay while we recovered and they even called a doctor for us. Sorry I forgot the owners names; but they are the best.