Country Inn & Suites by Radisson, Aiken, SC

Here for work and stuck in weather.First time i have stayed here, but wont be the last!This is a gem! Staff is so friendly,the breakfast is a huge selection of anything! The rooms are modern, clean and really nice! They have outside areas to relax that are nice also! Close to great places to eat and shop.Keep up the good job! It shows in the Quality of your location!

The staff is wonderful. The general manager, Tabatha, goes out of her way to make sure you have everything you need. The hotel is convenient to restaurants and grocery stores. It's a great place to stay!

This hotel is the best. Hands down in Aiken. The general manager Tabitha is the sweetest person you could ever meet. The housekeeping is amazing. The hotel staff makes sure that the guest are treated equally and respectfully. If you are ever in Aiken South Carolina make sure you stop by and check them out.

The roaches weren't even the worse thing about this motel. Do not stay here. Definitely not family friendly. Some long-term residents are entrepreneurs in alternative pharmaceutical sales. Hotel smells peculiar. Staff were friendly, though. Recruit them to work at nicer facilities.

All though a brief stay, staff was pleasant and room was nice. I would have no problem going back for sure.

DO NOT BOOK! I booked a room here for 2 nights through ******* on May 6th. ******* said there was only 1 room left. Website stated free cancellation until May 31st at 6:00pm. So I booked it. I talked with my daughter who stated she would rather stay at an Airbnb than at the hotel , so I canceled the reservation, same day. My reservation showed as canceled on *******. Fast forward and I am charged the full price for 2-nights on my credit card. The hotel management and owner said they do not accept 3rd party cancellations, even though ******* said it was a free cancellation until May 31st. After multiple calls, they refuse to call me back to discuss. Management tells the front office staff to tell me no refund due to hotel policies. How am I supposed to know specific hotel's rules for 3rd parties?!?!?! ******* can't refund the money because the hotel is the one who charged the amount. Hotel is refusing! Days upon days, hours upon hours later, I am having to dispute the charges as recommended by *******.

Mattress so hard & old. Can hear the springs popping when you move. My guess they are the original mattress from when hotel was built 20 yrs ago. Terrible . I Would never stay here again. They really need to invest in new mattresses. Friendly staff & breakfast was okay

This place has really fallen off. We've been staying here whenever we visit family in Aiken since 2009. It's very conveniently located, and when it used to be a very nice and comfortable place to crash for $100/night. But today, it's run down and poorly managed. The hotel is understaffed. I just stayed for four nights and had to get a new key card every day as the cards kept failing. In one instance, we had to wait in the lobby for 30 minutes at 11:00pm because our keys stopped working. Only one person was staffing the hotel, several customers were waiting to check in, and the phone was ringing off the hook because the tv service wasn't working. The staff member was new and it took three tries to get a working key. He was doing the best he could, and was calling a manager for backup who told him, on speaker phone, that he had to figure it out himself - and then hung up. The place has really gotten beaten up... The carpet is loose on the floor... The walls are covered in dirt, scuffs, and dings. The room had a very budget-motel-like feel. The curtains, linens, and bedspreads were all stained. The upholstery on several pieces of furniture was torn. The tub drain was plugged when we arrived - but the maintenance guy was able to fix that pretty quickly. There used to be a variety of hotel-ish artwork in the rooms, but ours had none... Someone was vaping **** around the building and the smell was pervasive throughout the lobby and hallways. The staff seems to be doing all they can to manage... Everyone I spoke with was friendly and tried to be helpful, but they don't have a lot to work with at this point. The upshot is that this place is badly in need of some renovation and investment. I hate to say it, but having stayed here for more than a dozen consecutive visits to Aiken, on our next trip we're going to find a different hotel.

The Only reason it got a 4 was staff otherwise this is a questionable place for cleanliness~but is there truly Any “clean” hotel? Long dark hair on wall of bathtub here-we don’t have ld hair! Wad of matted hair in husbands pillow case( Prbly from dryer) but REALLY? Do they check. Filthy every corner Wad of towels laying outside guest doors for How Long? Leaking I’ve machine with towel Wads under it? Fix it already. I don’t think this hotel actually belongs to CI&S but local I’ll choose a different hotel next time I just feel “concerned” about touching anything. I sure haven’t seen any clean g people yet been here 2 days-leaving soon