Hotel Golden Plaza

Worst experience, staff including reception and housekeeping were not courtesies rather rude. Bathroom was really dangerous. Unhygienic, no space for keeping toiletries, no curtain in tub, bath area and wash basin area not separate. While bathing all water flowing in bathroom and was very high chances of falling down, tap was leaking, cammode seat was broken, no dustbin in bathroom and when i asked for it. They said to use room dustbin. Horrible and they were given toiletries like staying in dormitory. And this was their deluxe room. This hotel shouldn't be more than rs. 2000- but booked @rs. - per day. Total wastage.

Even no water supply to the guest, dinner quality very poor. No proper response of any query. Bill was issued 3 hours after check out. It was reported that the bill will be issued by makemytrip. After 3 hours the bill sent to my mail instead of giving immediately. Finaly 2. 00 pm hard i collected personally again visited the hotel.

4. Everything else you as fine, except that the staff was too indifferent. You don't feel like welcomed

Nice location, easy approach, parking facilities. Rooms are very clean, good staff and services. Breakfast was excellent and delicious. The dining hall is also very good.

Room was smelling bathroom too small in size. Plug points where not working. No place to keep the bag.

Nice hotel with clean toilets and parking facility. Value for money stay at prime location near river front.