The Ummed Ahmedabad Airport

This charming hotel is located very close to the airport. The staff is very warm and friendly and takes good care of their guest. The rooms are clean and spacious and reminded me of 5 star properties from back in the 90’s. A good place to host weddings as they have ample of space to organise all the various functions etc. Only and biggest drawback is the layout of the hotel. I really really recommend the owners/management accommodate another lift and staircase lobby as the hotel design is such that the rooms are quite far away from the main lift lobby and becomes a hassle to travel from one end to another

Very near to airport, very clean and good staff, food also delicious

The pillow are very fluffiest and I enjoy to sleep. And staff are so nice as her name Ankita. The food is really very good like chicken butter masala . I also tried chicken tikka which h really testy . Staff behavior is very good and they are very attentive

We were disappointed with the condition of the bathroom, there was no hot water, open drain in bath and sink, condition of the bath. And general cleanliness of bathroom, tea area and room. Air conditioning didn’t work. Lack of toiletries in bathroom and hygiene of tea area and packets of tea coffee etc Only one bath towel for 2 guest and no hand towels or face towels No bath robes and only one sleepers No spare toilet rolls either. Basically once previous guest checks out they just make the bed and remove used towels etc and do not replenish Items used including water bottles or thoroughly clean the room. Most staff very helpful and courteous and friendly. However some staff didn’t understand us in English Gujarati or Hindi they just stare at you. Food was okay. We only booked because of the location near the airport.

Poor lifts, very less choice of breakfast food, poor service. Unexpectly poor . Specially lifts are risky nd not level matched. Washroom had drainage issue. Water was full filled in washroom Food in room was okay no doubt. But room and gallery were smelling. Gardern is also not well maintain

I have been a regular customer here since the past 2 years only due to the location, never had a smooth & steady stay, staff always fail to take instructions or requests be it 2 days in advance or on the spot. Nobody is ever alert when you're talking, this can be room service or reception, the staff does keep changing constantly hence why could be lack of training. I'm continuously left frustrated for one reason or another and i see no benefits of being a regular customer here, i must be staying here at least every 2 months. The bathroom is ridiculous for the rent you pay, i have shared the pics. Some staff members have also been very helpful such as Ruby & some of the girls at reception. Staff in general are not rude but yes they struggle to meet needs or just get the basics right. In generalities would only recommend this stay if your desperate for the airport location as it is the only premium hotel in the area.