Anya P
11. september 2024
We have just got back from a fantastic week at Mar-bella. We travelled as a couple and a solo friend. As soon as you step into the hotel, the scent is amazing, nice and subtle smell throughout. I ended up buying the candle and the air room spray from the on site shop and I cannot wait to use them. To start with, the rooms were immaculate, spacious and cool, nice air con. Nice coffee pods, water and everything else you need. The only downside was the TV, the Netflix was not working, and minimal English channels, but that didn't put a downer on our stay. This is not being critical on the hotel at all, but my husband likes to watch it when in the room. Restaurants were superb, we had 4 nights a la carte, but only used 3. The buffet in main restaurant was amazing, very good choice of warm and cold foods, plenty of vegetarian choice and plenty deserts. Big shout out to the 2 managers from La Terezza, I think his name is Theodenis and Dimitra, my apologies if i spelt wrong. They made multiple phonecalls and chatted with the executive chef, in order for me to have a loster (payed extra price as not in the menu) but they went above and beyond to fulfil my wish. I cannot be more thankful for this, but like they said, if you don't ask, you don't get and nothing is impossible. THANK YOU. Staff were so friendly and helpful, nobody was rude or unhelpful. We cannot thank them enough for their smiles and their service. Pools are lovely and what a lovely addition to have the pebble beach with the food and drinks service. Staff are working so hard to ensure everyone is served in a quick manner and the distance they have to cover to ensure we had a lovely time. Cannot fault this hotel at all, and they look so well after their clients. They even sent a taxi after us in corfu town, when I phoned them and not knowing what to do in a very busy town. Thank you again. Overall, it was a wonderful stay, we cannot fully recommend this hotel and we will definitely be back. Yes, there were babies crying and kids making noise, but is not the hotel's fault. It is a family hotel and if people want peace, they should go to adults only. Thank you to everyone at Mar-bella and cannot wait to return.
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