AH HOTEL AND CONFERENCE

The company I work for normally reserves this hotel for guest visiting from abroad. As it was my first time, I trusted my company so I booked myself into the hotel. However, next time, I am definitely not staying there. The sitting chair in the hotel room was broken. The bedsheet had stains on it, see attachment. The walls were dirty, and the AC did not work efficiently. The only advantage is that a gas station is close by, so I could easily walk to the ATM to withdraw cash anytime I needed to.

I have only been to the buffet restaurant for dinner which cost Ghc 350 per person. I am not commenting about the hotel because I have not stayed, I am only commenting on the buffet restaurant. The band played non stop making it impossible to have a conversation. The food was plentiful and various but to my standard, tasteless. If you want to eat a lot and you like loud music them it is right for you.

Well, at first impression, I am not impressed. The staff could be more receptive and understanding of guests. Particularly after long travels.. The concierge at the door when I arrived was quite unprofessional. The room I got has no windows so it's dark and stuffy. The room is clean, but the walls need work. Overall, I am not impressed. The photos on the website are misleading.

AH in this hotel's name should be African Hospitality and fully spelt out. The Proof of Performance of the African warmness started with a call from Elizabeth, followed up by reminders of times for pick-up (and Michael was standing there upfront as I stepped out of the Arrivals and Rashid (Rasheed) took me to my room, after check-in formalities, welcoming me to Ghana. Restaurant staff treated one like family. Everything worked.