Gojo Ino
6. december 2024
Basecamp Hostel is a good place with a welcoming structure, but there are a few things that could be improved. I’ve stayed here a couple of times before, but they didn’t consider my request to stay in the same room. Some other guests had issues with the air conditioning in their room, which wasn’t working quite inconvenient for them.
Additionally, towels are locked, and you can’t take one yourself. Having access to only one towel per day is not enough. I also asked if they could store a suitcase for about a month while I traveled to Bali, but they said no.
I think the hostel could be more flexible and offer additional services, especially for returning guests. Overall, it was a positive experience, but there’s definitely room for improvement in customer care and amenities.
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