City Seasons Al Hamra Hotel

City Seasons Al Hamra Hotel anmeldelser

City Seasons Al Hamra Hotel

Electra - Sheikh Zayed the First - Al Danah -, Zone 1, Abu Dhabi, Emirate of Abu Dhabi, 4706, United Arab EmiratesVis hoteloplysninger
City Seasons Al Hamra Hotel
City Seasons Al Hamra HotelCity Seasons Al Hamra HotelCity Seasons Al Hamra Hotel
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Gæsteanmeldelser

4.3/5
Meget god
366 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter4.2
Service4.3
Renlighed4.3
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Alle anmeldelser(366)
Positive anmeldelser(356)
Anmeldelser med billeder/video(85)
Lækker morgenmad(31)
Store værelser(29)
Nemt at komme rundt(15)
Beliggende i centrum(12)
Praktisk parkering(11)
Behagelig seng(10)
Praktisk for shopping(10)
Lækker buffet(7)
Negative anmeldelser(10)
NikB
Premium-værelse med kingsize-seng
Overnattede i nov. 2024
Rejs med venner
7 anmeldelse
4.5/5
Fantastisk
Slået op den 15. dec. 2024
Was great experience all in all. The breakfast hall should be expanded given especially dring peak season. Reception staff, Louie and John were friendly and maintain a very pleasant aura though there were a lot people of checking in and out when we arrived. They sure know how to handle the pressure. While June from our floor ensured we received so much care during our stay. It's a plus also that the hotel is just 15mins drive from Yas Island. Thanks again City Seasons, hope to see you again soon! :)
Oversæt
Svar fra overnatningssted: Dear Ms. NikB,Greetings from City Seasons Al Hamra Hotel!Thank you so much for taking the time to review your stay at City Seasons Abu Dhabi, We make every effort to ensure exceeding guest’s expectations, We sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors and were shared with our team members. Indeed your feedback is very important to us and we certainly look forward of having the opportunity to welcome you back very soon. Kind Regards,The Management
Dr Yasmine
Premium-værelse med kingsize-seng
Overnattede i nov. 2024
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 19. dec. 2024
Nice hotel, in a good location in Abu Dhabi. The only issue we had was that it was too cold in our room even with the ac off.
Oversæt
Svar fra overnatningssted: Dear Dr. Yasmine,Greetings from City Seasons Al Hamra Hotel!Thank you very much for taking the time to share your comments and the experience of your stay in our hotel. We are glad to know you enjoyed your stay with us.We look forward to welcoming you once again.Kind regards,The Management
J & T
Premium-værelse med kingsize-seng
Overnattede i okt. 2024
Par
13 anmeldelse
4.0/5
Meget god
Slået op den 21. dec. 2024
Good hotel, clean and comfy, good location. Our room had bathroom a bit small but everything okay
Oversæt
Mahmoud.Abdelsalam
Værelse med to enkeltsenge
Overnattede i apr. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 6. maj 2024
The Hotel location is very good, close to many places and cornice The hotel also offers free parking with Valet Service. I recommend staying at this lovely hotel especially if you are on a short vacation. The staff were friendly and smiling at your face Just wish the check-in is much faster, I was supposed to recieve the room at 2 PM, i got it at 2:45 The hotel reception upgraded my room for free when i asked them for a double bed not 2 single beds which was very good room. Definitely i would come again to this Hotel
Oversæt
Svar fra overnatningssted: Dear Mr. Mahmoud,Greetings from City Seasons Al Hamra Hotel!Thank you for taking the time and effort to write your comments about our property. Your feedback is very much appreciated I can assure you that will be taken into consideration, in order for us to improve our customer satisfaction and enhance our services.I would also like to take this opportunity to apologize for the challenges and dissatisfaction you faced during your last visit.Our guests are our number one and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around.Again, thank you very much for all the feedback, and looking forward to welcoming you back in the near future.Sincerely,Mohamed SodkiGeneral Manager
Anonym bruger
Premium-værelse med kingsize-seng
Overnattede i okt. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 8. nov. 2024
The facility is very good have comfy bed, room big, clean and good location very accessible near by malls, supermarket,sorounded of restaurant as well special mentioned the reception staff i forgot their names all of them they are very good, and they upgrade my room booking. Keep up a good job guys highly recommend to my friends and relatives .
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Greetings from City Seasons Al Hamra Hotel!Thank you so much for taking the time to review your stay at City Seasons Abu Dhabi, We make every effort to ensure exceeding guest’s expectations, We sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors and were shared with our team members. Indeed your feedback is very important to us and we certainly look forward of having the opportunity to welcome you back very soon. Kind Regards,The Management
Errol08
Værelse med to enkeltsenge
Overnattede i mar. 2024
Par
2 anmeldelse
4.2/5
Meget god
Slået op den 8. apr. 2024
Good location for the property, closed to shops, restaurants and supermarkets. Bit old facilities, i think system also was obsolete. I was surprised when staff from restaurant approached me stating that my booking was not with breakfast. I showed him my confirmation that i paid extra for it, he called the reception to check. He let me talked to reception first before taking food which not normally happening im other hotels. Check-in and check out was shift with staff, Ibrahim.
Oversæt
Svar fra overnatningssted: Dear Mr. Errol08,Greetings from City Seasons Al Hamra Hotel!First thing first, thank you so much for staying with us and for taking the time to write a detailed review of our hotel. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also reviewed carefully and noted your comments, most importantly the areas that require attention. We will work diligently to ensure that the shortfalls are not repeated. I would like to thank you for your constructive feedback. We look forward to welcoming you back to City Seasons Al Hamra Hotel Abu Dhabi in the near future. Kind Regards,Mohamed SodkiGeneral Manager
Mizai
Overnattede i jul. 2024
Par
13 anmeldelse
5.0/5
Enestående
Slået op den 24. aug. 2024
Surely will book again.
Oversæt
Svar fra overnatningssted: Dear Mizai,Greetings from City Seasons Al Hamra Hotel!Thank you very much for taking the time to share your comments and the experience of your stay in our hotel. We are glad to know you enjoyed your stay with us. We look forward to welcoming you once again.Kind regards,The Management
Jelena
Værelse med to enkeltsenge
Overnattede i mar. 2024
Par
4 anmeldelse
4.0/5
Meget god
Slået op den 3. apr. 2024
Staying at the City Seasons Al Hamra offers a mixed bag of experiences, with its strengths lying in location and dining, while some of its facilities show signs of wear that could impact longer stays. Positives: - Great Location: The hotel's location is advantageous for those looking to explore the city, offering easy access to local attractions and amenities. - Decent Buffet:The food at the buffet is decent, providing a satisfactory dining experience for guests. Areas for Improvement: - Room Update Needed:The rooms, particularly noted for their old carpets, are in dire need of an update to match contemporary standards of comfort and aesthetics. - Lack of Warm Water: The absence of warm water in the shower is a significant drawback, especially for guests looking for a more extended stay. For a short visit, this might be a minor inconvenience, but it could become a major issue over time. Overall, while City Seasons Al Hamra shines in its strategic location and offers decent dining options, the condition of its rooms, specifically the need for modernization and the issue with warm water availability, suggests a pressing need for renovation. These improvements could significantly enhance the guest experience, ensuring comfort and satisfaction for both short-term and long-term stays.
Oversæt
Svar fra overnatningssted: Dear Ms. Jelena,Greetings from City Seasons Al Hamra Hotel!Thank you so much for taking the time to review your stay at City Seasons Abu Dhabi, We make every effort to ensure exceeding guest’s expectations, We sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Indeed your feedback is very important to us and we certainly look forward of having the opportunity to welcome you back very soon. Sincerely,Mohamed SodkiGeneral Manager
Anonym bruger
Overnattede i aug. 2024
Solorejsende
3 anmeldelse
3.5/5
Slået op den 25. sep. 2024
Room is ok location is good reception staff lack of communication need little bit professionalism bell desk is nice and helpful , driver in the valet was totally strange he doesn’t want to help at all even hotel provide free parking his name something kunda,mukunda, not sure exact name he misuse my car took the coins for parking even the parking was included in the hotel room
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for staying with us and for taking the time to write a detailed review of our hotel. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also reviewed carefully and noted your comments, most importantly the areas that require attention. I am disheartened to learn about these inconveniences that you experienced during your stay and I am sorry for the discomfort. We will work diligently to ensure that the shortfalls are not repeated. I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better. In addition, Can you provide us your Full Name, check in date or confirmation number for us to check in our system and do are investigate in our side.We look forward to welcoming you back to City Seasons Al Hamra Hotel Abu Dhabi in the near future. Kind Regards, The Management
Gæstebruger
Værelse med to enkeltsenge
Overnattede i feb. 2024
Solorejsende
8 anmeldelse
4.5/5
Fantastisk
Slået op den 7. mar. 2024
Good location, old but well-maintained furniture in rooms. Good cleaning service. Not enough light in room. WiFi is not working good all the time.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time and effort to write your comments about our property. Your feedback is very much appreciated I can assure you that will be taken into consideration, in order for us to improve our customer satisfaction and enhance our services.I would also like to take this opportunity to apologize for the challenges and dissatisfaction you faced during your last visit.Our guests are our number one and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around.Again, thank you very much for all the feedback, and looking forward to welcoming you back in the near future.Sincerely,Mohamed SodkiGeneral Manager
Gæstebruger
Værelse med to enkeltsenge
Overnattede i jul. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 30. aug. 2024
The hotel is centrally located in the city and parking is never a problem with the complimentary valet service. We had booked for a one night stay only. I had an early morning flight arrival of 2am so the 24-hour front desk service is really very helpful. They even let us do a late check out for free to have more time to rest and recover. The staff is very helpful and made sure everything was excellent during our stay. Have not had a chance to use any of the hotel facilities but I definitely will next time my trip takes me to Abu Dhabi.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings from City Seasons Al Hamra Hotel!Thank you for your review. We are delighted to learn that you have enjoyed our facilities and services. your valued comments were shared with our team members.We very much look forward to having the pleasure of welcoming you again when you next return. Kind regards,The Management
Taha A Siraj
Overnattede i jul. 2024
Solorejsende
6 anmeldelse
4.2/5
Meget god
Slået op den 11. aug. 2024
Everything was great, only problem I faced was on my last day the valet area was full, so I had to look for a parking on my own which led me to roam around the area for an hour looking for a parking which I finally did approximately a 10 minute walk from the hotel itself.
Oversæt
Svar fra overnatningssted: Dear Mr. Taha,Thank you so much for staying with us and for taking the time to write a detailed review of our hotel. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also reviewed carefully and noted your comments, most importantly the areas that require attention. I am disheartened to learn about these inconveniences that you experienced during your stay and I am sorry for the discomfort. We will work diligently to ensure that the shortfalls are not repeated. I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better. We look forward to welcoming you back to City Seasons Al Hamra Hotel Abu Dhabi in the near future. Kind Regards, The Management
Stefano
Premium-værelse med kingsize-seng
Overnattede i dec. 2023
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 29. jan. 2024
Everything was fantastic, the staff is very kind and helpful, the location is perfect and good connected with public transportation. Clean room, very very comfortable bed and the breakfast was the best part! If I’ll ever come back to Abu Dhabi, I know where to stay again!
Oversæt
Svar fra overnatningssted: Dear Stefano,We would like to thank you very much for choosing City Seasons Al Hamra Hotel, Abu Dhabi. We appreciate your efforts in posting your feedback with an excellent rating.We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. I am happy to share your well wonderful words with the team who will be delighted with their efforts and recognition.We look forward to welcoming you back at City Seasons Al Hamra Hotel, Abu Dhabi soon. Please do not hesitate to contact us should you need any assistance.Best Regards,Mohamed SodkiGeneral Manager
Weng Thim
Juniorsuite
Overnattede i dec. 2023
Forretningsrejsende
18 anmeldelse
4.7/5
Vidunderligt
Slået op den 9. feb. 2024
My recent 8-night stay at City Seasons Al Hamra Hotel was superb. The hotel's prime downtown location made exploring Abu Dhabi effortless and within 300m of the hotel, you will be spoilt for choice for cafes, convenience stores, restaurants, laundy stores and etc. For an older hotel, cleanliness was impeccable, reflecting the staff's dedication. Service was outstanding, from the welcoming reception to the attentive restaurant staff. The highlight was the superb breakfast, offering a variety of delicious dishes with slight tweaks each day for added variety. Overall, City Seasons Al Hamra Hotel offers a comfortable experience. Highly recommended for its superb location, cleanliness, outstanding service, and delicious breakfast offerings.
Oversæt
Svar fra overnatningssted: Dear Weng Thim,Thank you so much for taking the time to review your stay at City Seasons Abu Dhabi, We make every effort to ensure exceeding guest’s expectations, We sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Indeed your feedback is very important to us and we certainly look forward of having the opportunity to welcome you back very soon. Sincerely,Mohamed SodkiGeneral Manager
Sidharth
Værelse med to enkeltsenge
Overnattede i dec. 2023
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 21. jan. 2024
1. Location of the hotel is in the middle of the city. 2. Staff behavior during our stay was very professional. 3. Rooms are neat and clean. 4. Value for money. 5. Got a free upgrade.
Oversæt
Svar fra overnatningssted: Dear Mr. Sidharth,Thank you very much for taking the time to write us this wonderful review! It is a pleasure to read you had a great experience at City Seasons Hotel.I am delighted to see our committed staff contributed in making your stay memorable that our services exceeded your expectations.Thank you very much for mentioning the ideal location of the Hotel, I couldn't agree more with you it central and close to most attractions and treasures of the city. We are very lucky to benefit from this strategical location in down town Abu Dhabi!Looking forward to welcoming you again!Sincerely,Mohamed Sodki General Manager