Beach Rotana - All Suites

Great hotel stay

I highly do not recommend this hotel. Upon check-in, the receptionist was not only unfriendly but also failed to explain any of the hotel's features. The other staff members didn’t even greet us when we entered the hotel. That was disappointing enough, but what really upset us was that for a considerable amount of money, we were given a room with a view of the roof and another building! To make matters worse, we had to listen to loud banging and drilling from the neighboring room all night long, and it continued during the day as well! The breakfast was so poor that it’s hard to describe. This experience has truly ruined our vacation thanks to Rotana.

Disappointing Experience - Not Recommended Until Construction is Complete We stayed at Beach Rotana All Suites Abu Dhabi for three months, starting September 1, 2024, and were extremely disappointed with our experience. The main issue was the ongoing construction site right next to the hotel, which operates 24/7. This construction is owned by the same hotel chain, and the constant noise made it impossible to get a good night’s sleep or work from home during the day. Adding to the frustration, when we requested an extension of our stay, the sales department increased the rate. When we tried to negotiate, they informed us just one day before our departure that there was no availability due to high season, forcing us to check out without offering any alternative accommodation for our family. This lack of care and poor treatment of loyal guests is unacceptable. Other issues included: • Noisy AC that disrupted our rest. • Old, noisy washing machine that was inefficient. • Limited kitchen facilities – no oven or coffee machine. • Subpar housekeeping – cleaning was inadequate, and staff often chatted loudly in the hallways. The only positives were the convenient location near malls and other amenities, and the access to beach and hotel facilities. However, even the beach was unpleasant due to the relentless construction noise, making it impossible to relax. Until the construction is complete, I cannot recommend this property to anyone. The noise, lack of guest care, and outdated amenities make it far from the standard you’d expect from a Rotana property.