Royal M Hotel Abu Dhabi by Gewan

Royal M Hotel Abu Dhabi by Gewan anmeldelser

Royal M Hotel Abu Dhabi by Gewan

62500 Al Bateen Marina, Al Bateen, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesVis hoteloplysninger
Royal M Hotel Abu Dhabi by Gewan
Royal M Hotel Abu Dhabi by GewanRoyal M Hotel Abu Dhabi by GewanRoyal M Hotel Abu Dhabi by Gewan
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Gæsteanmeldelser

8.4/10
Meget god
85 anmeldelse
Bekræftede anmeldelser
Placering8.4
Faciliteter8.4
Service8.0
Renlighed8.6
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Alle anmeldelser(85)
Positive anmeldelser(34)
Anmeldelser med billeder/video(18)
Ren pool(11)
Fantastisk swimmingpool(11)
Fantastisk ophold!(9)
Fantastisk beliggenhed(6)
Venlig vært(5)
Fantastisk havudsigt(4)
Negative anmeldelser(4)
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i okt. 2025
Familie
9 anmeldelse
9.0/10
Fantastisk
Slået op den 11. nov. 2025
Great hotel with a nice pool and sea view. Breakfast was good and not to far away are local restaurants for evening meals
Oversæt
Raheel Alam
Deluxe-værelse med to enkeltsenge
Overnattede i jul. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 23. aug. 2025
brilliant stay and amazing pool loved it
Oversæt
Gæstebruger
Værelse med to enkeltsenge
Overnattede i sep. 2025
Rejs med venner
1 anmeldelse
9.0/10
Fantastisk
Slået op den 11. okt. 2025
My girlfriend recently stayed at Royal M, and while the place itself was nice, the staff service was disappointing. Each time she asked something, the response she got was “I don’t know.” It happened more than once, and it gave the impression that the staff weren’t trained well or didn’t want to help. A hotel like Royal M should have staff who are attentive, informed, and ready to assist guests properly. Hopefully, management can improve the training and communication of their team because the experience could have been much better.
Oversæt
jacxjct
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Par
14 anmeldelse
8.0/10
Meget god
Slået op den 5. maj 2025
Got a free upgrade from the hotel, hotel is clean and service is good!
Oversæt
6/7
Svar fra overnatningssted: Dear Valued Guest,Thank you very much for sharing your positive experience with us at Royal M Hotel by Gewan, Abu Dhabi. It brings us great joy to know that your stay was enhanced by the complimentary upgrade, and that you found our property to be clean and our service up to your expectations.At Royal M, we are committed to providing each of our guests with the highest standards of hospitality and comfort, and it is always rewarding to hear that our efforts are appreciated. Your kind words serve as a great motivation for our team to continue delivering exceptional service and memorable experiences.We truly value your feedback and look forward to the opportunity of welcoming you back in the near future. Please do not hesitate to reach out to us should you need any assistance with your future bookings.Warm regards,Mohamed HussainDuty ManagerRoyal M Hotel by Gewan, Abu Dhabi
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2025
Familie
1 anmeldelse
7.5/10
Slået op den 4. jun. 2025
Staff were really friendly and hotel overall was great. However, I will say that the service was appalling. Particularly the room service. Several times over several days, I had called up as not mugs were put in the room, radio didn’t work, no spoons/stirers were there (for example), but no one came. Two times I had to go down to the desk and ask personally and other times, I just forgot about it. This is just a few issues we had. My thoughts and opinions were shared with staff on checkout and an apology was given, but a good will gesture would have been nice, particularly since I had a list of bad experiences.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback. While I’m glad to hear you found our staff friendly and the hotel enjoyable overall, I sincerely apologize for the service issues you experienced, especially with room service and response delays.This is not the standard we aim to uphold, and I’ve shared your comments with our team to address and prevent future occurrences. I understand your disappointment and appreciate your suggestions, which we take seriously.We hope to have the chance to welcome you back and provide the seamless experience you deserve.Warm regards,Elias SaadGeneral ManagerRoyal M Hotel by Gewan, Abu Dhabi
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Solorejsende
1 anmeldelse
10/10
Enestående
Slået op den 5. dec. 2024
One of the finest hotels I’ve stayed at in Abu Dhabi, excelling in cleanliness, hospitality, and service. This hotel truly deserves seven stars.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to write a review of your recent stay at Royal M Hotel by Gewan Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel by Gewan Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!SincerelyMohamed HussainDuty ManagerRoyal M Hotel Abu Dhabi by Gewan
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Par
5 anmeldelse
2.0/10
Slået op den 23. okt. 2024
The food was horrible they served me a burnt pizza and even when i notify the manager they still charged me for the burnt pizza
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback regarding your recent dining experience. I sincerely apologize for the issue with the burnt pizza and the handling of your concern. This is certainly not the standard we aim to uphold.I appreciate you bringing this to our attention, and I will address this matter with our kitchen team to ensure it doesn’t happen again. It’s unacceptable that you were still charged for a meal that did not meet our quality standards.Your feedback is invaluable in helping us improve our services, and I hope you’ll consider giving us another chance in the future.Kind regards,Donia HassopDuty ManagerRoyal M hotel by Gewan Abu Dhabi
ES0626
Overnattede i jan. 2024
Familie
45 anmeldelse
10/10
Enestående
Slået op den 1. mar. 2024
It was great to stay again! Specially thanks to Habee?who is in reception for your kind smiling once we get there!! Definitely we will come back again!!
Oversæt
Svar fra overnatningssted: Dear Valuables Guest Thank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager
Suhail189
Premium-værelse med kingsize-seng
Overnattede i jul. 2025
Par
2 anmeldelse
10/10
Enestående
Slået op den 11. aug. 2025
Fabulously awesome
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you very much for taking the time to share your experience at Royal M Hotel by Gewan Abu Dhabi. We truly appreciate your feedback and are delighted to hear that your stay met your expectations.At Royal M Hotel, we strive to provide exceptional service and comfort to all our guests, and your kind words motivate our entire team to continue delivering the highest standards.Should you plan to visit us again, please do not hesitate to reach out directly. We look forward to welcoming you back and ensuring another memorable stay.Best regards,Elias SaadGeneral ManagerRoyal M Hotel by Gewan, Abu Dhabi
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i aug. 2023
Par
4 anmeldelse
10/10
Enestående
Slået op den 9. nov. 2023
Really nice hotel. We booked it for the infinity pool and were able to fully enjoy and chill in it the next day morning
Oversæt
Svar fra overnatningssted: Dear Valuable Guest We at Royal M Hotel & Resort Abu Dhabi are thrilled to read your review! Knowing that you appreciated your stay with us fills us with immense satisfaction.Your specific mention of our renowned infinity pool as a key reason for your booking resonates deeply with our commitment to providing exceptional leisure experiences. We are delighted that you were able to fully enjoy in this breathtaking setting , relishing the tranquility and stunning views.Thank you again for choosing Royal M and for sharing your positive feedback. We hope to welcome you back soon for another opportunity to unwind and create lasting memories in our haven of tranquility.Sincerely Ibrahim HassanDuty Manager
Gæstebruger
Premium-værelse med kingsize-seng
Overnattede i sep. 2025
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 4. nov. 2025
Nice place
Oversæt
Houta Houta
Værelse med to enkeltsenge
Overnattede i dec. 2023
Par
14 anmeldelse
10/10
Enestående
Slået op den 21. jan. 2024
Was very nice
Oversæt
Svar fra overnatningssted: Dear HoutaWe are immensely grateful for your concise yet eloquent sentiment of "Was very nice," regarding your recent stay at Royal M Hotel & Resort Abu Dhabi. While your brevity leaves us yearning for the specifics of your delightful experience, your positive declaration resonates profoundly with our dedication to providing unmatched hospitality.We are truly gratified to learn that our service met your expectations. Your kind comments have been shared with the entire management team and staff, and they were all delighted to hear that you enjoyed your stay at Royal M.Thank you again for choosing Royal M and for sharing your kind sentiment. We eagerly await the opportunity to welcome you back and exceed your expectations in every detail.Sincerely Ibrahim HassanDuty Manager
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2023
Rejs med venner
5 anmeldelse
10/10
Enestående
Slået op den 9. jan. 2024
Beautiful swimming pool. Excellent location. Can see both sunrise and sunset.
Oversæt
Svar fra overnatningssted: Dear TingThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2023
Familie
1 anmeldelse
7.0/10
Slået op den 14. maj 2023
The location of the hotel is very accessible. It looks newly developed as it is very clean and the design looks modern. The best thing I like about this place is the pool; It is very kids friendly though the timings of the pool are really short unlike other hotels in Royal M its 8am till 6pm, check in time is 2pm the schedule of the pool is very tight like you only have 2-3 hours to enjoy it. The hotel room is very spacious but not sound proof because we can hear the TV of the room beside us.
Oversæt
Svar fra overnatningssted: Dear Valuable Guest Thank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.However, we are sorry to learn that your recent stay at Royal M Hotel & Resort Abu Dhabi did not fully meet your expectations. Please accept our sincerest apologies for any shortcomings that may have fallen short of your well-deserved experience. We are committed to ensuring every guest feels valued and satisfied, and we understand how crucial even the smallest details can be in creating a truly memorable stay.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2022
Par
2 anmeldelse
9.0/10
Fantastisk
Slået op den 14. jan. 2023
I like the location, we had a rental car so it was quite easy to get to major attractions. The swimming pool was excellent. Hotel staff were a bit distant meaning not pro actively acknowledge your presence with a smile or a nod. We asked the concierge to break a US$5 bill into US$1 so we can tip the valet and house keeping but got refused. The reply was they don't provide such service and exchange it to AED is not worth it. Also there is no need to tip them. We were kind of unhappy with this as the valet and housekeeping make minimum wages and do except tips.
Oversæt
Svar fra overnatningssted: Dear Reviewer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger