Jumeirah Saadiyat Island Abu Dhabi

Jumeirah Saadiyat Island Abu Dhabi anmeldelser

Jumeirah Saadiyat Island Abu Dhabi

Al Saadiyat Island, Saadiyat Island, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesVis hoteloplysninger
Jumeirah Saadiyat Island Abu Dhabi
Jumeirah Saadiyat Island Abu DhabiJumeirah Saadiyat Island Abu DhabiJumeirah Saadiyat Island Abu Dhabi
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Gæsteanmeldelser

8.8/10
Meget god
122 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter8.6
Service8.2
Renlighed9.2
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Alle anmeldelser(122)
Positive anmeldelser(39)
Anmeldelser med billeder/video(16)
Fantastisk ophold!(17)
Venligt personale(11)
Fantastisk strand(9)
Hassan
Resort Deluxe-værelse
Overnattede i jul. 2024
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 5. sep. 2024
Very nice staff very helpful One of the best hotel for families
Oversæt
Svar fra overnatningssted: Dear Hassan,Thank you for sharing your feedback, as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island team
Shequxiaoqigai
Ocean deluxe-2-personersværelse
Overnattede i dec. 2023
Familie
20 anmeldelse
8.7/10
Meget god
Slået op den 27. apr. 2024
Nice beach but the weather in feb is still a bit cold can’t go swimming in the pool comfortably, especially too windy in this season
Oversæt
Svar fra overnatningssted: Dear Guest,It was a pleasure to know that you enjoyed your stay at Jumeirah Saadiyat Island Resort.Thank you for the kind comment to my team and I am sure that it will further entice and encourage them to deliver better service.Looking forward to your next stay with us.Best Regards,Jumeirah at Saadiyat Island Resort team
Gæstebruger
Ocean deluxe-værelse med kingsize-seng
Overnattede i jan. 2024
Forretningsrejsende
7 anmeldelse
10.0/10
Enestående
Slået op den 16. apr. 2024
good luck with your new schedule
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team
Jiujiudamowang🐱ྀི
Resort Deluxe-værelse
Overnattede i jan. 2025
Familie
4 anmeldelse
7.0/10
Slået op den 28. feb. 2025
薩蒂亞特島挑了隱祕性最好的卓美亞 差強人意 兩點checkin時説房間沒有好,好了會電話通知,一直到晚上八點也沒通知。並且入住時完全沒有介紹整個酒店的布布局,餐廳泳池分佈,早餐時間等等。並且連地圖也沒有給,甚至沒説服務鈴要打哪個電話。這些訊息同規格的其他酒店完全不會忘記。 有提供嬰兒洗護用品,房間給升級了,送了水果巧克力,第二天送了酒,客房服務很不錯。 但5000+一晚的價格應該有更好選擇,大概不會再來了。
Oversæt
Svar fra overnatningssted: Dear jiujiudamowang,Thank you for your feedback regarding your recent stay at Jumeirah on Saadiyat Island. I apologize for the issues you faced during check-in, including the delay in room readiness and lack of information about the hotel’s facilities. We appreciate your comments and will address these points with our team to improve future guest experiences.I'm glad to hear you enjoyed the room service and amenities, but I understand your concerns about the overall value. Your feedback is important to us and we hope to restore your trust in us in the future. If you decide to return, please reach out directly at jsiquestions@jumeirah,com and we will ensure a better experience.Best Regards,Savino LeoneGeneral Manager
Gæstebruger
Ocean Terrace værelse med kingsize-seng
Overnattede i jan. 2025
Par
2 anmeldelse
7.5/10
Slået op den 5. feb. 2025
服務態度一般,尤其是響應效率方面。辦理入住時給了一層的露台房,完全沒有海景,並且就在主餐廳旁邊,私密性極差。打了電話溝通後,前台答應給我們換一間高層的海景房(這兩間都叫海洋露台房),在房間等了大概快一個小時才有人來搬行李。換了新房間後也沒有歡迎水果和巧克力(原房間的我們都沒有動一下),我打了三次電話溝通此事,每次電話都要響半分鐘以上,並且所有人問的問題都是一樣的,都説要去check一下我們之前房間的水果和巧克力吃沒吃過。晚上游泳完回房間後發現還沒有送過來,於是又打了一次電話,等了20分鐘才有人給送水果。 以往在酒店打電話基本都會第一時間響應,並且服務態度都很好,而這家酒店完全相反,讓人體驗感非常差勁。 衞生方面,浴袍上有黑色的斑點,地毯上也有污漬。 5千一晚的價格,除了絕美的海景和沙灘,真的不知道還有什麼能誇的…. btw意大利餐廳非常好吃,晚餐每人210aed的額度,兩個人的話補一點差價就能吃得很好。
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the service shortcomings you experienced during your stay and understand how disappointing this must have been. Your comments regarding the room assignment, response times, and cleanliness are being taken seriously as we strive to improve.We're glad to hear that you enjoyed the beautiful sea view and had a great experience at our Italian restaurant. Your insights are invaluable in helping us enhance our guest experience. We hope you'll consider staying with us again so we can provide you with a much-improved visit.Best Regards,Jumeirah Saadiyat Island Team
Gæstebruger
Resort Deluxe-værelse
Overnattede i dec. 2024
Familie
6 anmeldelse
10.0/10
Enestående
Slået op den 5. feb. 2025
主動給我們加了張小床,寶貝特別開心,每天都想自己睡小床,雖然定的普通房,但其實側面也能看到海,沙灘很美,真的是果凍海,人也少,總之,很喜歡
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your wonderful review. We’re delighted to hear that your baby enjoyed the small bed we provided and that it added to your overall experience. It’s great to know that you appreciated the sea view from your room and found our beach beautiful and serene.We’re thrilled that you had such a positive experience and liked your stay with us. We look forward to welcoming you back for another wonderful visit.Best Regards,Savino LeoneGeneral Manager
Anonym bruger
Ocean deluxe-2-personersværelse
Overnattede i dec. 2024
Par
161 anmeldelse
6.0/10
Slået op den 26. jan. 2025
酒店在島的一端,周邊沒有什麼餐飲,酒店的自助早餐和自助晚餐豐盛,提供代客泊車服務,比較方便,海水清澈,但房間比較小,一些設施設計不合理。
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback, as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island team
Gæstebruger
Resort Deluxe-værelse
Overnattede i dec. 2024
Par
4 anmeldelse
10.0/10
Enestående
Slået op den 23. apr. 2025
超級棒的體驗,服務很好,餐飲也很不錯,非常喜歡。 走出去就是蔚藍的海面與白沙,私隱性也很強,可惜沒多住幾晚。
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your fantastic feedback. We are delighted to hear that you had a super great experience and enjoyed our service, food, and the beautiful surroundings. The blue sea and white sand truly make for a perfect getaway, and we are glad you appreciated the privacy as well.We share your sentiment about wishing you could have stayed longer. We look forward to welcoming you back for an extended stay in the future, where you can enjoy even more of what our resort has to offer.Best Regards,Jameel AlhoushHotel Manager
sherryyyyh
Ocean deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Familie
5 anmeldelse
8.5/10
Meget god
Slået op den 13. feb. 2025
本來移動的海景房,前台給我們安排成普通,帶房間的女士還説是partial ocean,氣的給酒店打電話換。餐廳的服務倒是很不錯,有個男manager在上海呆過幾年,笑咪咪的,一直在問候我們
Oversæt
Svar fra overnatningssted: Dear sherryyyh,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with your room assignment. It’s disappointing to hear that the initial room did not meet your expectations, and we appreciate your patience while we resolved the issue.On a positive note, we’re glad to hear that you enjoyed the service in the restaurant and that the male manager made a positive impression with his friendly demeanor.Your feedback is valuable to us, and we’ll use it to improve our services. We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.Best Regards,Savino LeoneGeneral Manager
Gæstebruger
Ocean deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 8. okt. 2024
Magnifique hotel situé sur l une des plus belles plages d abu dhabi. La chambre, le service, le petit dej, le personnel hyper souriant et serviable autant en salle qu au beach club. Mercii a Darwin pour son accueil et à Yacine d avoir été aussi professionnel.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your kind words about your stay at our hotel. We are thrilled to hear that you enjoyed our location on one of the most beautiful beaches in Abu Dhabi, as well as the quality of our services.We will certainly pass your appreciation on to Darwin for his warm welcome and to Yacine for his professionalism. Your satisfaction is our top priority, and we are delighted that our team contributed to making your experience memorable.We hope to have the pleasure of welcoming you back soon!Best Regards,Jumeirah Saadiyat Island Team
Gæstebruger
Resort Deluxe-værelse
Overnattede i jul. 2024
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 6. aug. 2024
歡迎儀式感滿,沙灘也大,水也乾淨,很舒服
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for the five-star rating! We're glad you enjoyed your experience with us. We look forward to seeing you again in the future.Best Regards,Jumeirah Saadiyat Island Team
Nataliia P.
Resort Deluxe-værelse
Overnattede i jan. 2024
Solorejsende
10 anmeldelse
10.0/10
Enestående
Slået op den 1. mar. 2024
Добрый день! Хочу поделиться своими впечатлениями от пребывания в Jumeirah at Saadiyat Island Resort. Я очень рада, что из всего многообразия отелей на Саадият выбрала именно этот. Год назад была здесь же в St. Regis, так что выбор локации был абсолютно осознанным. Поскольку я живу в мегаполисе, для меня гармония с окружающей средой и отсутствие высотной застройки было приоритетным при выборе отеля. Отель по-настоящему шикарный, начиная от стойки регистрации и заканчивая сервисом на пляже. Исключительно профессиональная команда менеджеров и обслуживающего персонала с первой минуты пребывания позволяет вам почувствовать себя особенным, долгожданным гостем. Мой опыт пребывания в отеле 100% положительный. У меня были проблемы с агрегатором, через который я бронировала отель, поскольку сервис, который был указан при бронировании и оплате не совпал с тем, что отель смог подтвердить при заселении. Но, благодаря очень чуткой, отзывчивой и прекрасной Инессе Ивлеевой, возникшая проблема была решена максимально оперативно. Я буквально влюбилась в банную линию Amouage, представленную в отеле. Это бренд, который в полной мере соответствует высокому классу премиум уровня отеля. Вы можете приобрести любой аксессуар для личного пользования. Теперь волшебный аромат Amouage будет напоминать мне о незабываемых моментах времени, проведённых в Jumeirah. Как раз в период моего пребывания на территории отеля открылся ресторан SAL - второй проект, реализованный в ОАЭ. Первый одноимённый ресторан находится в Дубае, в Burj Al Arab. Ну, что сказать? Фантастическое место! Совершенно 100% попадание в атмосферу. Эстетически безупречный, элегантный, изысканный дизайн отеля и окружающая волшебная природа побережья Саадият абсолютно гармонично интегрируются с наслаждением, которое можно получить от высокой кухни. В заключении стоит сказать, что не так уж много мест, что привлекают внимание или поражают воображение, и это одно из них. Возможно, вы тоже захотите когда-нибудь приехать на Саадиат ради того, чтобы оказаться в сказке из «Тысячи и одной ночи». Удачных Вам путешествий!
Oversæt
6/12
Svar fra overnatningssted: Dear Nataliia,Thank you for this great review! It is wonderful to read that we exceeded your expectations and that you had a memorable stay. Great service combined with a relaxing and vibrant atmosphere is what we want to be known for. We look forward to seeing you again soon!Best Regards,Jumeirah Saadiyat Island Resort team
Nana-nuonuojiang🍭
Ocean deluxe-2-personersværelse
Overnattede i jan. 2024
Familie
31 anmeldelse
8.0/10
Meget god
Slået op den 20. feb. 2024
酒店風景不錯,有自己的專屬海灘,配套設施也還可以,朱美拉連鎖硬件設施還是不錯的。因為預訂的是half board,入住之前聯繫攜程告知通行有個8歲的孩子,請他們跟酒店落實下孩子入住吉用餐需要額外收費嗎?並且告知入住當天是孩子生日,攜程客服和酒店落實後回覆説不額外收取費用,並且會送一個生日蛋糕已作為孩子的生日禮物(有文字和電話作證),預示在預訂時特別説明有個八歲孩子一起,但入住當天check in時,遇到前台一個女的,告知我們因為孩子8歲了需要額外付款200多迪拉姆的費用,還説我們事先沒告知有八歲孩子入住,非得繳費,不是錢的問題,是怎麼能前後不一致呢?於是強硬和這個女前台掰扯説明之前有告知…不願多交費。沒辦法那女的説衹好去請示經理,後來我又找攜程客服。最後沒有收取我們額外費用。但感受不太好,另外就是小盆友的生日蛋糕也是多次催促才送到房間,但沒有火柴,因為要點蠟燭。後來打電話給服務枱,打了三次電話最後才送到房間來。
Oversæt
Svar fra overnatningssted: Dear Nana,We are extremely delighted to receive such a positive feedback from your end and that out facility was able to meet your expectations. Your aforementioned comments have been transferred to the concerned department and in order to review the amenities and requests with your booking agency.On behalf of our entire staff here at Jumeirah Saadiyat Island Resort., we thank you and we hope to see you again.Best Regards,Jumeirah at Saadiyat Island Resort Team
Jiongjiongxiaoxiong
Resort Deluxe-værelse
Overnattede i jan. 2024
Familie
15 anmeldelse
10.0/10
Enestående
Slået op den 7. feb. 2024
酒店環境非常好👍度假型酒店,服務細節很到位,人不多,早餐非常好,很有當地特色,小而精,也不用排隊,酒店的沙灘特別美,我們定的房型有一沙發床,非常適合帶孩子的家庭,很方便!唯一不足的是地理位置比較偏,附近沒有什麼便利店餐廳,衹能酒店用餐
Oversæt
Svar fra overnatningssted: Dear Jiongjiongxiaoxiong,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team
Yishengyihu
Resort Deluxe-værelse
Overnattede i jan. 2024
Familie
12 anmeldelse
10.0/10
Enestående
Slået op den 18. feb. 2024
薩迪亞特島卓美亞度假村極其適合安靜度假,擁有藍旗海灘,每年的2、3月份海灘上會有海龜孵蛋。 房間現代舒適,早餐品類豐富,服務熱情周到,意餐廳Mare Mare好吃不貴。 特別感謝Mr. Alexander的幫助,讓我們的旅行更精彩。
Oversæt
Svar fra overnatningssted: Dear Yishengyihu,Thank you for choosing us for your staycation and for taking time to share your current experience with us.We are so glad to hear that you have enjoyed your stay with us. We appreciate your kind words regarding your stay.Looking forward to welcoming you back to our hotel.Best RegardsJumeirah Saadiyat Island Resort Team