The Derwentwater Hotel

Its a nice hotel a littld tired and no coffee machine or filter coffee at breakfast. Yes instant coffee

What a lovely hotel, most staff were friendly & accommodating...however, there wasn't a fan in the room and it only had hopper windows, im still waiting on the one I asked for, was told by other guests they had a fan in the room. I also paid extra (most were vouchers for our Christmas) but I put another £30 for room with lake view....?...but you can't see it for the scaffolding...I said at reception and was told she would speak to boss as she couldn't issue a refund but someone would email me later....im still waiting! I did hold off from this review, but again I'm disappointed as no one has gotten in touch ! We had a room with a dog, the worst place to put dogs is right above the car park, every car door that slammed shut just set her off...if we had been informed there was work going on I could have changed my dates....but we weren't. Shower instructions don't match the shower, but when we eventually got hot water (after 35mins) it was just a trickle...though we were better off than some other guests...the second floor had no water at all on the Sunday morning! Gardens were lovely, and bar prices were not too bad !

Beautiful grounds but hotel needs improvement. Public areas scruffy with dirty upholstery, doors and walls. They charge £6 per night to park car which wasn't mentioned when I booked. Lift out of order. My room was cold but radiator did not work. Instant coffee powder at breakfast which you have to make yourself and no fresh fruit. You are asked to choose what you want for dinner within an hour of check in and loud music playing at both dinner and breakfast. Quiet background music would have been much better. On the plus side, staff were very friendly.

Big room with good view. Minor niggles with television picture, fluctuating flow in shower, extract not working in bathroom. Good location and gardens. Hotel overall in need of refurbishment. Cooked breakfast ok, other options limited. The instant coffee was a major negative as I like good coffee with my breakfast.

In need of some TLC . A hotel very much past its prime in need of some TLC . See photos - chipped painted wood work , ill fitting door hardware , mould in bathroom on grout , tiles , silicone & shower curtain . Bath panel damaged . Staining on walls , badly patched ceiling & curtains too short so lining hangs below . So disappointing when the photos online look so inviting & the property appears well kept . Absolutely not worth the price . Would NOT recommend .

In a poor state inside ,rooms not serviced . The staff are very pleasant and the grounds are very nice. In a good position to walk into Keswick. The price you pay to stay ,then they want you to pay for parking per night we don’t think is very good.