Brentwood Aberdeen City Centre Near Union Street

To be brutally honest this hotel is very poor, very old needs an overhaul looks very nice on the pics but in reality not how it looks, very untidy rooms cold and dated even damp feeling. I went on business with a supplier and was embarrassed, breakfast was a buffet type and not the best. It also advertises free parking £10.00 for 24 hours rip off

This is one of the worst hotels I have ever stayed in. The room (in the second part of the hotel) was spacious, clean bedding, and plenty clean towels, and that's where the good points end. Two double.beds in room, one of which had a missing leg and the two divan base halves trying to divorce as the clip to hold them together was broken, much like everything else in the room! Suspicious stains on the carpet, handle on window broken, blind tied to curtain so in order to get it closed I spent an eternity trying to untie it from the curtain! The bathroom looked dirty with limescale, dirty grout and sealant. Thankfully we only booked for a night as I would not have stayed any longer. For a hotel placed in a decent location for convenience to most things in Aberdeen, even at a budget price it should be better. The hotel needs money invested in it and rooms need to be upgraded badly. I won't be back.

We arrived with a large party, we had many rooms and these were changed into other rooms. We were okay with this but disappointingly we were split between 2 buildings, and not many rooms were together. Several rooms required extra, stuff ie toilet roll but on the whole were tidy and seemed cleaned. Staff were tentative. The female member was helpful, kind and got cot bed set up and offered storage for buggy away from room. On arrival, it was all a bit raffly, but found our rooms fine. We received access to our room via a post it note with code on it. My child required an afternoon nap and during this the room got cold, turned out the vent was broken so a draft was coming in. Manage to sort the heater and the room became an adequate heat, not the most straight forward if you haven't worked a storage heater. The bed was comfy enough and the room enough space to set things etc. just seemed a bit slap dash renovated with many bits not tended to yet. Decor was basic but fine in my room. Was awoken at 1am till around 4am with the folk next door having evening beverages. Very frustrating as could practically here the conversation they were so noisy. Thankfully my toddler did not wake!. Addressed with staff in the morning as no way to contact a member of staff in the middle of the night without leaving my child alone and not had any compensation. The rest of the party did not have any noisy troubles with their rooms. Shower was over the bath. Did not use. Big bathroom. Hotel would not be suitable to anyone with mobility issues as many stairs and no lifts. Would not be suitable for family's as thin walls and accessibility around hotel. Would not be rushing back. Shame as hotel could be fab if every aspect from booking system, accessibility, customer service, decor, heating, noise was overhauled and updated!

When I checked in, the man behind the desk (in a casual puffa jacket) said he changed my room from the 3rd floor to the ground floor. No reason was given. He then gave me a post-it note with a number code on it and directed me down a very long corridor. I immediately felt uncomfortable being some distance from the rest of the hotel. When I entered the room, the first thing I noticed were the holes in the carpet, the torn paper blind on the window which was just below street level. The room wasnt clean. I'm sure this was staff accomodation although it was even sub standard for staff. I thought I was being taken advantage of as I was a lone female. I was too shocked and angry to think of taking photos. I returned to the front desk and indicated that I wasnt happy and I wanted the original room that was allocated to me. As he was booking other guests in at the time, I waited a few minutes then left. I then booked into another hotel nearby. I would not recommend this place, I would not call it a hotel and I would not advise anyone to use this place. I dont think that room would have been offered to a male guest. It was a very uncomfortable experience.

Awesome! I am staying more then month and I am enjoying! Staff wonderful! Can*t find better in the Hearth of the City Aberdeen! I will meet Christmas and New Year 2024. Breakfast is wonderful. I met there a lot warm famous people! Staff made me exception, to provide quiet room with out TV! :)

Avoid at all costs, within 5 minutes of arriving in our room, a stranger entered the code to our door and gained access to our room. So so dangerous and terrifying. We left straight after and booked another hotel, OYO are now refusing to refund us.