Holiday Inn Express Aberdeen City Centre

The hotel was a really good location for me, it was clean and the free breakfast was a really good bonus. The staff were the highlight of this trip, all really friendly and approachable. They have facilities to store luggage so when I checked out I left my bag there. The only slight criticism is that I was expecting a double bed but had a twin room!

Booked for 10, 3 rooms were suggested, requested for a cot in one of the rooms. Turned out rooms are so small and cot cannot be fitted as requested. They decided to move us to a slightly bigger room (disabled room) to accommodate the cot. Upon check out, they said I owe them for changing me to another room. Was never informed about this prior to nor during the change process. During the stay, rooms were hardly cleaned and there's always an excuse for everything. Restaurant had crumbs on the seat from days past litter. Some reception staff seems new and somewhat rude. They sneakily tried to overcharge my card but my provider blocked it because it was not authorised. Unfortunately, what was meant to be a great time in Aberdeen was marred by the hotel experience. I will still visit Aberdeen but will be staying in another hotel.

Excellent breakfast nice hotel. Staffs were friendly and accommodating.

This is a great experience. Hotel location was nice and nearby all attractions

Simple but clean. It’s close to the bus station from and to the train and ferry station. Would be nice if the WiFi signal is more stable

Room was not cleaned on day