Blue Mansion Hotel

## Buyer Beware: Blue Mansion Hotel - A Stay You Might Regret Our experience with the Blue Mansion Hotel has left us deeply disappointed and significantly out of pocket. Having booked a room through Trip.com in March 2025 for a stay in April, our excitement quickly turned to concern when we stumbled upon numerous alarming reviews across multiple platforms, including Google Maps, TripAdvisor, and Trip.com itself. These reviews, spanning from 2023 to just three months prior to our booking, consistently reported issues with bed bugs within the hotel. I have also attached photos provided by previous guests, which corroborate these claims. The sheer volume and recency of these complaints painted a clear picture: the Blue Mansion Hotel appears to have a persistent and unresolved bed bug infestation. Understandably, we were immediately uncomfortable with the prospect of staying in a room with such a high risk of encountering these pests. The very next day after booking, we attempted to cancel our reservation. To our dismay, we were met with a firm refusal from both Trip.com and the Blue Mansion Hotel. We were informed that a cancellation was impossible, leaving us in an untenable position. Faced with the choice of potentially enduring bed bug bites or forfeiting the cost of our booking, we reluctantly chose the latter. The thought of bringing bed bugs into our home after a stay was simply unacceptable. This experience highlights a serious issue with the Blue Mansion Hotel's refund policy. Their inflexibility in the face of such significant and widely reported hygiene concerns is frankly appalling. It feels as though they are prioritizing profit over the well-being and comfort of their guests. Even our credit card company was unable to assist us in recovering the funds. **We strongly urge anyone considering a stay at the Blue Mansion Hotel to exercise extreme caution.** The numerous reports of bed bugs across various platforms are a serious red flag. Furthermore, be aware of their seemingly rigid and unforgiving cancellation policy. You may find yourself in the unfortunate situation we experienced: either facing the unpleasant reality of a potentially infested room or being left significantly out of pocket for a stay you understandably wish to avoid. Our experience has been a costly lesson, and we hope this review serves as a warning to others. Consider this a cautionary tale before you book with the Blue Mansion Hotel.

The Ambience is tranquillising, this is a place to be ,hospitality at its best.Looking forward to staying again.

The hotel is quite nice, just have some problem with the window in my room. We tried to open but it seem one side near fall down.

All was perfect, the hotel is located near to the airport, but a bit far from the center - 15 min by taxi, and 1.5-2h by public transport.

The hotel is a bit far away from the city centre, it takes around 30 mins drive to reach to the centre. Overall, it is a nice hotel.

Very bad experience. Strongly advise not stay in this hotel. 1. Didn't replace quilt every day; Even didn't clean up room every day. 2. Very serious bedbugs problem 3 person of us has been serious bited by bedbugs. Nightmare... Our nurse serious broken by the bite. 噩梦般的入住体验 1.床品卫生问题严重，未更换被品 房间卫生也很差 2.非常严重的床虱问题，我们三个人被咬，每人身上很多出咬伤（奇痒无比且不容易愈合） 这个非常要命。皮肤到处抓破溃烂，不容易愈合，每天奇痒无比。