Hoteller med Træningscentre i Oregon, USA

Had some hiccup when trying to check in as there aren't any receptionist for the 10mins we been there. Unable to complete the check in form too, but when the receptionist came back, we are able to check in smoothly. The room is clean and comfortable bed, with balcony too. Even the lobby feels like a 3 stars hotel. Free breakfast is served with warm food.

I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel. We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms. I want to be very clear about the nature of these items: The box was full and intact It contained injectable prescription medications, clearly medical in nature The medications were stored inside the refrigerator, not left out in the room These items were obviously not trash and are easy to identify as medical supplies Given these facts, I find it extremely concerning and unacceptable that: The items were apparently discarded or mishandled, and No attempt was made to contact me to confirm whether these medically critical items should be kept. At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications. These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.

Een top locatie om Mount Hood te bezoeken! Prettig hotel, prima bedden. Tevreden over prijs-kwaliteit verhouding. Ik zou hier zeker nog een keer verblijven.