Familievenlig-hoteller i Hessen, Tyskland

If a hotel's rating was based purely on the room itself, I would recommend this hotel. However, there are a number of things that were very dissapointing. 1. No toothbrush available. Not even to purchase. The receptionist told me in a cheerful, singsong voice that the hotel has no toothbrushes, followed by a very insincere 'sorry'. If id been informed of this in advance i would have brought my own but my booking was for a long layover and my luggage was checked through to the next destination. 2. The hot water wasn't hot. It was quite warm but i wanted a hot shower and couldnt get one. 3. No airport shuttle despite information about a shuttle being available in various places on the web. When I asked to have a taxi booked, I was told i could walk as its only 10 minutes. It might be 10 minutes but its alongside a flyover and very busy roads into the airport. It is also the middle of winter. I insisted on a taxi. The welcome brochure has a guarantee of happiness on the back, however that's really a false promise if they can't even supply a toothrush.

One of 3 hotels directly linked by a pedestrian bridge to Frankfurt airport and also linked to the regional and local train station. This is a good quality hotel which works well if you are moving through Frankfurt airport. In the same complex is a small supermarket, a chemist and many food outlets. One floor up in the regional train station are three nice restaurants.

It was a pleasant stay for a couple and it was clean and in the middle of the city, unfortunately the night we stayed there was renovations going on around so it was noisy in the morning

Very near to the christmas market and old town. Convenient to go around by tram or the metro. Rooms were clean. They have a lift to the upper floors which is convenient for all of us.